The Destructive Drumbeat of Incessant Feedback

Feedback is an important tool for managers to promote high performance and performance improvement. However, when the flow of feedback exceeds a person's ability to process and act on it, the results include stress and disengagement. Here are ideas to help managers tailor their feedback volume and frequency to the needs and styles of their team members.

One Communication Superpower We Should All Strive to Cultivate

Seeing situations through the eyes of others may be the most crucial skill you're not working very hard on in your professional or personal lives. It turns out when you do this—when you truly actually strive to understand how others view situations—the world takes on a decidedly different complexion.