One Communication Superpower We Should All Strive to Cultivate

Seeing situations through the eyes of others may be the most crucial skill you're not working very hard on in your professional or personal lives. It turns out when you do this—when you truly actually strive to understand how others view situations—the world takes on a decidedly different complexion.

Free Mini-Course: How to Deal with 5 Difficult Characters

We all know these challenging characters. They're present in every workplace. The question is, how do you deal with them and get your job done? In my free mini-course, I share 5 videos with ideas and approaches you can put to work immediately with your versions of these challenging characters.

Solving for Unproductive Workplace Conversations

How many conversations at work have you participated in or observed that went nowhere? Chances are, you can think of more than a few. The best workplace communicators understand these situations offer ripe opportunities to level-up discussion quality and improve outcomes. Here are ideas to help you do the same in your workplace: