Webinar: The Six Challenging Conversations You Must Master to Succeed

Simply stated, challenging conversations are where we mine the gold from our leadership and management efforts. It's too bad we spend so much time delaying or dodging these discussions. When we do engage, often, we muddle our way through and leave money and performance on the table. Join me for my free webinar on the six challenging conversations at work you must learn to master to succeed.

It’s Time to Learn to Love Challenging Conversations

I learned to love challenging conversations the hard way. I delayed and destroyed a number of these earlier in my career until I recognized these are truly the opportunities for managers to mine gold in the form of development, learning, problem-solving and innovation. Here are some key reasons why you need to learn to love challenging conversations:

By | 2018-01-06T09:30:36+00:00 January 7th, 2018|Challenging Conversations, Emerging Leaders, Leadership|0 Comments

Focus on First-Time Managers #3—Overcoming the Discomfort of Delivering Feedback

Cultivating the skills and confidence to navigate constructive (negative) and positive feedback discussions is a game changer for any manager. Unfortunately, most first-time managers have received little to no training for this important performance tool. The good news is that armed with an understanding of the building blocks of effective feedback discussions and ample practice, you can learn to master this important management skill.

Eliminate “I never heard that before” from Your Workplace Conversations

I’ve lost track of how many times I’ve heard the phrase, “I never heard that before,” or, its slightly more grammar challenged equivalent, “No one ever told me that before,” in response to performance feedback. It’s sad and annoying all at the same time to hear those words.

In Pursuit of the High Performance Senior Management Team: Part 1

Most senior management groups are teams in name only, but not in performance. Sadly, the costs to the organization of this failure to coalesce at the senior management level are heavy. Great functional performers are not automatically great team players, and the hard work of moving from a team by name to a team in performance is just that, hard work. In part 1, we kick off our series on creating high performance senior management teams with a look at some of the key conditions for successful teams and an exploration of the 4 key areas senior management teams fail and flail when it comes to pursuing high performance.