I've long been convinced we work our way to professional success one challenging conversation and one challenging situation at a time. (Think about it.) Of course, learning to succeed in those moments is the critical part. That's why we put together our online/on-demand program, Crushing It with Challenging Conversations.
The absence of respect breeds toxicity among individuals and across the workplace. Instead of being blinded by your brilliance it pays to take the time to look, listen, learn, and value the person across the table from you. You’ll be pleased with results, including the respect you'll receive in return.
In my experience, most strategy discussions go sideways. After all, they are typically about change and we're wired to fear and resist change. There are however some practices you can adopt to help strengthen the quality of these essential and sometimes existential discussions. Here are 5:
Challenging conversations are inherent in a manager's job, yet this knowledge doesn't make it any easier when you have to sit down and let a good person know they're not cutting it and it's time for them to go. While you own doing everything in your power to coach, train, and support them, in some instances, the individual's abilities don't match up with your firm's and the job's needs. Here's guidance on handling this tough situation with clarity and empathy.
It's inevitable to find individuals standing in the way of your well-intended new programs or proposed changes. Instead of expecting logic to win the day or, resorting to aggressive tactics, it pays to use finesse. Here are some well-practiced approaches to navigating the workplace blockers in your life.
The heart of your professional and leadership development must be seeking out conversations for growth. It takes a bit of courage and deliberate effort, but the results are potentially life and career changing.
I recently had a chance to interview former executive and now author and coach, Jennifer K. Crittenden, about her latest book: What's a Guy to Do? Working With Women, as well as her other excellent books. In this engaging 40-minute interview, Jennifer shares a wealth of great guidance for all of us. Enjoy this latest episode for the Leadership Caffeine podcast.
Imagine there was a tool at your disposal that would help reinforce in real-time the behaviors of group members that moved the performance numbers in the right direction. Or, a tool that would get people motivated to learn, grow, and leave behind less-than-ideal behaviors in favor of new approaches and continuous improvement. Wouldn’t this be helpful? Well, there is. It’s called performance feedback. And sadly, it’s often missing-in-action, misapplied, or, applied inconsistently, and that’s just leaving money and morale on the table.
We have all become unwitting participants in a massive unregulated social experiment. For a little over a decade, we have forced ourselves to evolve from beings who communicate face-to-face, to beings who spend a significant portion of our work and personal lives communicating virtually. What’s to be done? There is no single cure. Instead, we need to learn a new language of emotion, one that begins to replace the human intent that’s left out of the virtual conversation.
Few of us relish being on the receiving end of constructive feedback. And many of us go out of our way to delay delivery of difficult feedback to colleagues or employees. To top it off, our brain is working against us on much of the processing around feedback. Yet, you can create incredible performance gains for yourself, your coworkers and your firm if you take control of your feedback universe. Here are eight ideas to help you get started: