A Unique (free) Manager Development Event—Friday, May 12 at Noon Central

Join me and a cast of your peers from across industries and organizations on Friday, 5/12, at noon central for the latest Leadership Caffeine Jam Session, when we come together for an hour to identify and develop solutions for some of the most vexing challenges all managers face

The Culture, Strategy, and Performance Killing Spiral of Poor or No Feedback

While we regularly focus on feedback as an individual performance tool, it's also a critical communication tool for driving improvement across groups and for processes and initiatives. Yet, this important, honest communication is in short supply in too many organizations.

A Simple, Powerful Fix for Feedback Problems on Your Team

Of all the challenges managers at all levels face, delivering constructive (and even positive) feedback is near the top of the list. There's good reason—it's a confusing topic that even the experts who study human psychology and neuroscience disagree on, despite mountains of research. Here are four ideas to help strengthen your feedback culture and effectiveness.

Challenging Conversation Sound Bite #3: The Fallacy of the Feedback (Praise) Sandwich

In every challenging conversations workshop I run, the topic of the feedback sandwich (aka the praise sandwich) jumps up, and we spend time sharing perspectives on the use/uselessness of this tactic. Here are some reasons I believe you should say "No" to the praise sandwich in your feedback practices.

Why You Should Maintain a Professional Journal—Twenty Prompts to Help You Get Started

Journaling is one of the most powerful continuous improvement tools we can use in our working lives, yet many are unsure of how to get started. Here's some guidance and twenty journaling prompts to help:

Challenging Conversation Sound Bite #1—Design Your Challenging Conversations for Success

During my coaching calls with leaders at all levels, much of our time is invested in how to engage and structure the conversations to uncover value for all parties. Here are some tips to help you pre-think and design your discussions to achieve successful outcomes for all parties.

Fall 2022 Leader and Manager Professional Development Programs

It's Back-to-Professional Development Time and I'm sharing my current Fall, 2022 calendar. If strengthening your skills as a leader or your success as a manager is on your priority list (or is a priority for your team members), please consider one of our uniquely powerful programs that blend training and coaching.

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