Imagine there was a tool at your disposal that would help reinforce in real-time the behaviors of group members that moved the performance numbers in the right direction. Or, a tool that would get people motivated to learn, grow, and leave behind less-than-ideal behaviors in favor of new approaches and continuous improvement. Wouldn’t this be helpful? Well, there is. It’s called performance feedback. And sadly, it’s often missing-in-action, misapplied, or, applied inconsistently, and that’s just leaving money and morale on the table.
It's a great vote of confidence when your boss picks you to lead the turnaround of a struggling team or function. You're the management fixer, charged with figuring out what's not working and how to fix it. And while this is a great career opportunity, there are a number of ways you can misfire in this role. This article offers 7 hard won ideas to help you make the best of a team or function turnaround opportunity.
Almost every professional navigates periods of extreme busyness. However, when the workload turns into perpetual overload, motivation flies out the window and productivity and quality (not to mention enjoyment) disappear. In this article, we look at the primary causes of workplace overload and offer some ideas for you to regain control.
Challenging workplace conversations and even confrontations are inevitable. The key is to be at your best when many might be at their worst. Learn to tie these three together—own your message, manage yourself in the moment, and practice positive persuasion—and you have a bright communication future in front of you.
New manager development in many organizations is ad hoc at best and non-existent at worst. And while short-term pressures often drive sudden decisions to move people into first-time manager roles, the potential for misfiring is high. For managers responsible for identifying and developing new managers, effort expended ahead of time in assessing the individual's fit for the role pays dividends for all parties. Of course, this takes some time and effort ahead of the need. As my old boss would say, "You have to put your back into it."
Good managers work hard at pushing fear out of the workplace. Yet, even in the healthiest of organizations, fear’s close cousin, anxiety, worms its way into our consciousness and governs how we process and react to the idea of change and each other. Skilled change leaders in the workplace understand this human reaction to new and different ideas and work hard to reduce the threat level when proposing something new.
Great management teams are hungry to win in the moment and relentless at building for the future. It takes discipline and deliberate efforts to separate the here and now from an imagined but uncertain future—yet success over time demands this effort and discipline. Here are four big behaviors of management teams succeeding today while fighting hard for a great future:
Vague feedback is incredibly destructive to morale and performance. This article includes guidance to strengthen your delivery of quality feedback as well as suggestions if you are on the receiving end of vague feedback.
Difficult Decisions and Challenging Conversations—The Stuff of Leadership (and Organization) Success
Difficult decisions and challenging conversations are inextricably linked. You don't get to the big decisions on strategy, structure, or talent without some tough discussions. Yet often, we as leaders fail to model the right behaviors. Here are eight ideas to help you and your team strengthen discussion and decision-making processes.
Leaders too often exist in a bubble of their own creation. They view their actions and utterances through their own filters and fail to take into account how they are perceived by others. Objects staring back at you in the mirror are not always as they appear.