How to Respond When Someone Violates Your Trust

I’m an advocate of leaders practicing Swift Trust in the workplace. Given that time-to-trust is an essential driver of time-to-performance on teams, the approach makes sense, yet it is not risk-free—it will backfire from time-to-time. Here are some approaches to help you recover when someone makes you question your decision to trust them:

Thinking Differently—It’s Time to Fire Up Your Firm’s Imagination

There are more than a few reasons your firm or industry won't make it through the next decade. While you won't derail or defuse the power of the many disruptive market forces swirling in our world, it's the lack of imagination for harnessing these forces that may ultimately relegate your firm to the business history books. Ironically, imagination may be the most controllable and most important of the tools you need to survive and even thrive in this world.

Nine Ideas to Help You Lead Effectively in Pressure Environments

It's a fact of life as managers and leaders that we must generate results or we lose the opportunity to lead. While some environments are transactional, where the pressure for results at all costs breeds short-term behaviors, you always have the option to choose "How" you will lead. Here are nine ideas you can apply on the run to strengthen your team and promote great performance:

7 Management Lessons from a Home Renovation Project

Anyone who has invested time in renovating an older home understands surprises and conundrums emerge every time a wall or ceiling is breached. There are parallels in the world of management where the twists and turns of the marketplace demand change. Great tradespeople and great managers find a way through wicked problems using creativity and critical thinking. Here are seven lessons I was reminded of during a recent renovation project.