While listening is essential for successful communication, the behavior that sets the stage for Fierce Listening is artful and empathic questioning. Our use of questions—type and tone—controls the direction of the dialog.
You don't have all the answers. No one does in a crisis. However, your behaviors go a long way to gaining the collective support of your team members in pursuit of one answer and solution at a time.
Leadership authors and bloggers, Art Petty and Wally Bock, combine efforts to share their views on the latest leadership and management books. In this episode, Art and Wally review Call Sign Chaos by Jim Mattis and Bing West.
Wishing you all the gifts of health, peace, and prosperity in this holiday season. And for those of you who celebrate, a Merry Christmas to you and yours!
The absence of quality feedback on the tough performance and business issues is one of the most significant maladies inhibiting performance in our workplace today. Whether it’s boss to employee, vice-versa, or peer to peer, we have to be able to talk openly about individual and group performance and cut through the noise to drive positive change. Our online, on-demand course helps you and your team solve this problem to strengthen performance.
In honor of Veteran's Day 2018.
The clogged thinking of leaders translates into strategy and execution misfires and abysmal levels of employee engagement and job satisfaction. Ultimately, the best defense against developing a brain clog is your vigilance. Here are some ideas to help you root out any developing clogs:
The shift from individual contributor to first-time manager is one of the most challenging in all of organizational life. My Succeeding as a First-Time Manager online plus mentoring program is designed to help new managers build a strong foundation and gain access to the tools and approaches essential for success.
Veteran's Day 2017. Giving thanks to those who serve today and those who have served and sacrificed to protect our freedom.
Gary Morton, author of Commanding Excellence: Inspiring Purpose, Passion, and Ingenuity through Leadership that Matters, shares his wisdom and experiences in this wide-ranging interview with Management Excellence and Leadership Caffeine author, Art Petty.