Leader: It’s Time to Develop Your Listening Muscle

One of the root causes of communication failure in the workplace is our inability to listen effectively. We're typically distracted by our own thoughts, striving to multi-task, or, we annoyingly step all over the messages of others. However, we can improve our listening skills, and in the process, solve more problems and build performance. This article offers nine ideas to help strengthen your listening muscle.

A Manager’s Communication Rules for Survival and Success

A day in the life of a manager is a day spent navigating challenging communication situations. Successful managers understand the importance of building their messages using the three legs of the communication stool. They also understand how to apply six key rules and tools to succeed in challenging communication situations.