OK, the topic of feedback isn't stand-up comedy funny. It's funny as in odd because there are so many contradictions surrounding it. Here are five practices to help managers bring feedback to life as the performance-enhancing tool it is capable of being:
Transparency is measurable. Accountability is binary. If transparency is low and accountability is turned off, expect to struggle.
If we're not involved in moon-shots or mars-shots but rather working for seemingly pedestrian causes or offerings, how do we manufacture that sense of purpose? It's easy, fall in deep love with the people we're ultimately helping with our work.
If you manage, lead, or are otherwise responsible for the work of others, the working environment is everything. Creating a healthy working environment is literally your only job. Get this right and the results take care of themselves.
What if we led as if lives and livelihoods depended on the outcome? There are some great lessons from the vaccine moon-shot described by Pfizer's CEO Albert Bourla in the latest issue of Harvard Business Review. It's time to put these lessons to work in all of our organizations.
Every few months, I run a three-hour boot camp on strengthening your skills as a receiver and a giver of feedback. Here are the top ten insights from the recent cohort group.
The point in time when you step into a new leadership role is simultaneously exciting and uncomfortable. Your start-up as the new boss is the early-awkward phase for everyone involved. Here are six steps to help you start strong with your new team:
It's easy to swallow the dogma that has emerged around the "Cult of Speed" in our management thinking and teaching. Yet, the pursuit of speed in poorly designed systems exposes weaknesses and often precipitates project, strategy, and even organizational failure. Said simply, raw speed kills. Sometimes you have to tap the brakes and slow down to ultimately move faster.
Much like the alchemist's search, discovering the "just right" leadership style in today's maelstrom of issues and wicked problems is elusive. Yet, for those striving to lead successfully, there is hope, and it comes in the form of a blended, adaptive model of leading.
We've barely scratched the surface of the areas in our organizations where thinking differently is essential for survival and success. Teaming, strategy and problem-solving all loom large and merit this treatment. However, starting with the role and work of leaders and the processes for adding talent to the team and supporting their development are perfect entry points.