Free Mini-Course: How to Deal with 5 Difficult Characters

We all know these challenging characters. They're present in every workplace. The question is, how do you deal with them and get your job done? In my free mini-course, I share 5 videos with ideas and approaches you can put to work immediately with your versions of these challenging characters.

Solving for Unproductive Workplace Conversations

How many conversations at work have you participated in or observed that went nowhere? Chances are, you can think of more than a few. The best workplace communicators understand these situations offer ripe opportunities to level-up discussion quality and improve outcomes. Here are ideas to help you do the same in your workplace:

For the Big Decisions, You’ve Got to Wrestle Ambiguity

The struggle over the big decisions is the inherent ambiguity. The unknowns are overwhelming. Fear of getting it wrong floods our minds and our brains struggle for traction in the muck. Nonetheless, these are the times when you have to stand up and cut through the fog of ambiguity.