In Part 3 of this series, the emphasis is on managing the discussions successfully with empathy and clarity. It turns out when the feedback discussion goes off the rails, as happens all too often, it's because empathy and clarity were nowhere to be found.
For many managers, giving and receiving feedback is challenging. However, when feedback is approached properly, it can be a powerful tool for strengthening individual and group performance. Here are seven actions you can take to succeed with feedback:
We all can benefit from the right type of specific, behavioral, task, or situational-focused feedback. Unfortunately, our natural fear of either giving or receiving feedback often gets in the way of harnessing value from this input.
We've got two great professional development opportunities launching over the next few days. Our free webinar, Think Differently in a World Where All the Rules Have Changed runs on 9/9 at 11 AM Central. And, our live-online First-Time Managers Academy kicks off on 9/10. Early registration pricing for the Academy ends at 11:59 PM on 9/3.
Most everyone agrees it's critical to build a leadership pipeline in our firms. Unfortunately, when it comes to new managers at the front of this pipeline, without proper care and support, the failure rate is abysmally high. Here are five areas where new managers flail and fail along with some help to improve the situation.
In every cohort of our live-online First-Time Manager Academy, I know something that no one else knows. In this group, there are people who will change the world.
Every day, you have countless opportunities to exhibit behaviors that leave people and situations a little bit better off than you found them. Here's a list of fifteen behaviors that will help you improve the situation for everyone:
Most of us have a few communication moments in our careers that we would like to either do-over or erase our brains' memories. Here are a few of mine and what I learned that help me grow as a workplace communicator:
Join us for a great session on a career and leadership critical topic: strengthening as a listener. We're live-online at 11:00 a.m. central on 5/21 with Fierce Listening: The Key to Leadership and Career Success.
From small business owners to global corporate leaders—for anyone who cares about their employees, customers, and business partners, this is a time of sleepless nights and soul-crushing tough decisions. Yes, this is a time of hard decisions. It's also a time for the softest of touches.