One of the root causes of communication failure in the workplace is our inability to listen effectively. We're typically distracted by our own thoughts, striving to multi-task, or, we annoyingly step all over the messages of others. However, we can improve our listening skills, and in the process, solve more problems and build performance. This article offers nine ideas to help strengthen your listening muscle.
Regardless of your best planning, careful observation, and deft delivery sometimes feedback discussions blow up in your face. Here are three common reactions and how to steer the feedback discussion back on track if you encounter them.
Managing can be rewarding and exciting. It also can be disastrous for your career. Before making the move to manager, ask and answer these 10 questions:
While some leadership behaviors are timeless, the context in which we lead is ever-changing. Here are ten leadership behaviors for emerging leaders in our era of volatility and uncertainty.
While the intent of the statement, "I've got an open door policy" is mostly positive, it's naive and out of time and sync in a world where managers are accountable for closing the power gap between themselves and their group members. Get up and get out and narrow the power gap while doing some good.
Real progress in the workplace occurs through challenging conversations. Unfortunately, fear and a lack of self-confidence often get in the way of us conducting these conversations. Here are 4 steps to help quell your fear and grow your self-confidence.
Simply stated, challenging conversations are where we mine the gold from our leadership and management efforts. It's too bad we spend so much time delaying or dodging these discussions. When we do engage, often, we muddle our way through and leave money and performance on the table. Join me for my free webinar on the six challenging conversations at work you must learn to master to succeed.
Sometimes the simplest ideas are the most effective. In this article, I share six ideas on how to use a leadership journal to strengthen your performance through continuous daily improvement.
As a manager, you have an incredible number of opportunities every single day to help your team members move further faster. Here are 5 ideas to help you clear the path and promote progress on your team:
The shift from individual contributor to first-time manager is one of the most challenging in all of organizational life. My Succeeding as a First-Time Manager online plus mentoring program is designed to help new managers build a strong foundation and gain access to the tools and approaches essential for success.