It’s Your Career-7 Key Do’s and Don’ts for the Newly Minted MBA

It'sYourCareerIt’s graduation season again in the U.S. and for most newly minted MBA graduates, it’s time for a reality check. Here are some hard-won words of wisdom on how to navigate the steps immediately following your graduation.

All over the U.S., there’s a fresh new crop of MBA candidates preparing to say goodbye to their classmates as they wrap up what will be for many, the final phase of their academic careers. A key question on their minds is, “What’s next?”

For the graduates, there’s an expectation that the degree will reasonably and quickly translate into new opportunities, fresh promotions and improved earning power. While those who graduate from the top-tier schools may find themselves on a fast or at least faster track towards opportunities and increased earnings, many (read: most) MBA graduates face a reality that looks an awful lot like more of the same, albeit, with a bit more free time.

There will be ceremonies and speeches and parties, and rounds of drinks offered up by coworkers at local watering holes.  Bosses will congratulate the new graduates, and then June will melt into July, and in many cases, not much will change for the now former students.

For those who find themselves facing a post-school return to corporate or professional normalcy, without the hoped-for “pop” from the degree, here are some thoughts on coping and capitalizing:

7 Key Do’s and Don’ts for Newly Minted MBAs:

1. Do accept that your boss views you the same on the Monday after graduation as she did last Friday. Nothing has fundamentally changed about you in her mind. Sorry, but there’s no immediate mantle of legitimacy or wisdom bestowed upon you as you shake hands and grab the diploma. You’re a work-in-process, just like the rest of us.

2. Do congratulate yourself for having the intestinal fortitude it takes to complete your degree while working, balancing family responsibilities and all of the other challenges of life. Believe it or not, your current and many future bosses will view your accomplishment not so much as remarkable or rare, but rather as a sign of your tenacity and ability to stay-the-course.

3. Don’t expect a promotion just because of the degree. It happens, but it’s not as common as you might have anticipated. The almost immediate post-MBA promotions are most often an outcome of a development program already in-place coupled with the recognition that the timing is right to task you with more. Every boss knows that the new MBA will toy with the idea of moving to greener ($) pastures, however, if you weren’t on the high-potential or fast-tack list prior to the degree, the sheepskin won’t make much of a difference in the current environment. Translation, you’ll have to navigate your own way up or out.

4. Do use the milestone as an opportunity to work with your boss and refresh your professional development plan.  It’s a great time to sit down with your boss and update or create a professional development plan. There’s every reason for you to assert that you can and want to do more for the firm, and every civilized boss will recognize the need to start feeding this fresh appetite or risk losing you.

5. Don’t even remotely hint that unless you are promoted you are gone. It’s time to show what you can do, not show that after 3 years and $150,000, you’ve grown arrogant.

6. Do accept that the completion of your MBA is the beginning of your next apprenticeship as a leader and a professional. Grad school doesn’t teach you how to lead, nor does it turn you into a great strategist, a future CEO or a management innovator.  You’ve apprenticed on the tools…mostly the science of management (hey, no jokes about the dismal science, please!), and you’ve got a license to begin applying them.  The real work of learning to lead and learning how to create value for your stakeholders has just begun.

7. Do recognize that your primary task is how to make yourself more valuable to everyone around you. Now that you are no longer distracted by school, it’s time to answer, “What have you done for us lately?” Accomplishments are the currency of the realm, not degrees!

The Bottom-Line for Now:

Congratulations! I’ll buy the first round and then tomorrow, we’ve got to figure out how to thump competitors and survive and thrive in this incredibly complex and fast-moving world. Sure hope you paid attention. Now show me what you’ve learned!

More Professional Development Reads from Art Petty:book cover: shows title Leadership Caffeine-Ideas to Energize Your Professional Development by Art Petty. Includes image of a coffee cup.

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For more ideas on professional development-one sound bite at a time, check out Art’s latest book: Leadership Caffeine-Ideas to Energize Your Professional Development.

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An ideal book for anyone starting out in leadership: Practical Lessons in Leadership by Art Petty and Rich Petro.

 

Just One Thing: How to Defuse Difficult Workplace Discussions

Just One ThingAlmost all of us get this wrong in the professional environment at some time or another. Myself included.

We find ourselves in a tense situation with someone or some group who is attempting to assert a direction or insert themselves into the area we perceive as our domain, and we react by aggressively defending our position and by challenging or attacking their position.

In this situation, the part of our brain that says “fight” has won, and by dealing with the situation as a turf battle or a battle over “how” we’ve given up the chance to learn, advance and importantly, help our team or our firm.

The opportunity and the challenge is for us to take a step back and focus on uncovering the interests of our colleague (the Why) and to reconcile his or her interests with our own core thinking on the issue.

5 Ideas to Help Derail Arguments by Uncovering Interests:

1. Learn to recognize and tame your “fight” response when approached with a position-based assertion or encroachment from a co-worker. Your natural inclination is to react in kind. The right inclination is to pause and recognize the situation as an opportunity to move towards interest clarity.

2. Use “Why?” questions to uncover interests. One of the tools popularized in the Toyota Production System,  the “5 Whys Method,” is an example of this at work. When someone presents you with an idea or need, a series of “why-focused” questions will help you move from position to the essence or interest behind the idea. While it can be obnoxious to respond to every utterance of your co-worker with “Why?” you can creatively adapt this technique to fit your situation.

3. Lead the conversation by example and share your own interests. Effective resolution requires a dialog and it’s fine to be the first one to open up on the drivers behind the issue at hand. You immediately change the tone and tenor of the conversation by moving off of position and on to the motives and intentions for your approach. Your counterpart will typically respond in kind.

4. Seize and single out convergent interests. Too many people end up arguing points they already agree upon. Capture points of alignment, acknowledge the agreement and move on to identifying and discussing any divergent interests.

5. Add an objective third party to the discussion on remaining divergent interests. The objective 3rd party can listen and probe and help whittle down points of seeming divergence to their base level. Unless you’re faced with a world-domination versus let’s all live peacefully set of opposed interests, most workplace topics share a common set of interests around one or more of: improve, learn, reduce, strengthen, move faster etc, and this third party can help both of you zero in on the points of alignment.

 The Bottom-Line for Now:

Like it or not, our world of work is held hostage to our ability to communicate effectively with each other. Focusing on interests and eliminating the arguments over positions is a great way to improve communication effectiveness and gain better alignment in your organization.

More Professional Development Reads from Art Petty:book cover: shows title Leadership Caffeine-Ideas to Energize Your Professional Development by Art Petty. Includes image of a coffee cup.

Don’t miss the next Leadership Caffeine-Newsletter! Register here

For more ideas on professional development-one sound bite at a time, check out Art’s latest book: Leadership Caffeine-Ideas to Energize Your Professional Development.

New to leading or responsible for first time leader’s on your team? Subscribe to Art’s New Leader’s e-News.

An ideal book for anyone starting out in leadership: Practical Lessons in Leadership by Art Petty and Rich Petro.

 

 

Leadership Caffeine: The Difference Between Finishers and 70-Percenters

image of a coffee cupThere’s a class of professionals in the world one of my former bosses labeled as “70-Percenters.” They’re the people who are great at making noise, and even getting things started, but they don’t know how to close. They’re not finishers.

Are you a Finisher or a 70-Percenter? Are you cultivating Finishers on your team?

5 Key Behaviors of Finishers: 

1. Finishers walk into the heat. The 70-Percenter runs away from messy situations, while the Finisher understands that she owns a problem or difficult team situation until it’s solved. She recognizes that one of her jobs is to lead the cleanup on organizational spills, and she relishes the opportunity to help a team move from disaster to success.

2. Finishers understand that commitment IS commitment. The 70-Percenters are masters of excuses. Finishers eat accountability for breakfast, exude responsibility all day long and display fortitude in the most difficult of circumstances. Projects are completed, issues are resolved, problems are fixed and opportunities are pursued with a vengeance.

3. Finishers want the ball with time running out. 70-Percenters fear the implications of blowing the final shot. They look to pass the ball. Finishers are the sales representatives who engineer game-winning drives to bring home the orders at the end of the quarter and the engineers and developers who understand what it takes to go from whiteboard to finished product.

4. Finishers aren’t glory hounds, they are results fiends. 70-Percenters love the limelight, and live to find it. Finishers value the results and lessons learned. They climb mountains because they’re there and they complete their work, because anything else is tantamount to giving up. Finishers don’t know the words, “I give up.”

5. Finishers look around corners for answers. 70-Percenters run from vexing dilemmas and situations where the answers might involve a blend of experimentation and hard work. Finishers understand the iterative nature of most solution development activities and live to experiment and to gain insights from non-traditional sources in untraditional ways.

 The Bottom-Line for Now:

Finishers make the world go. 70-Percenters are along for a fun ride, but they don’t provide much locomotive power. As a leader, strive to cultivate Finishers on your team. Reinforce accountability and importantly display the behaviors that teach by example. As an individual contributor, adopt the behaviors above. They need to be part of your professional DNA.

While a team filled with Finishers offers its own challenges, it certainly beats the painful monotony of coping with the chronic under-performance of 70-Percenters.

More Professional Development Reads from Art Petty:book cover: shows title Leadership Caffeine-Ideas to Energize Your Professional Development by Art Petty. Includes image of a coffee cup.

Don’t miss the next Leadership Caffeine-Newsletter! Register here

For more ideas on professional development-one sound bite at a time, check out Art’s latest book: Leadership Caffeine-Ideas to Energize Your Professional Development.

New to leading or responsible for first time leader’s on your team? Subscribe to Art’s New Leader’s e-News.

An ideal book for anyone starting out in leadership: Practical Lessons in Leadership by Art Petty and Rich Petro.

 

 

It’s Your Career! Now is the Time to Start Reinventing Yourself

ItsYourCareerNote from Art: Welcome to a new Friday Career Feature here at Management Excellence.  You work hard in your job, but how much time do you spend working ON your career?

When it comes to your career, the best defense is a good offense.

The odds are fairly good that at some point during your career, you will face an unexpected interruption in your employment. The issue isn’t that it happened, it’s what you do once you’re faced with this problem that is critical to your career.

Given that our new normal is one that includes rapid obsolescence of products, technologies, companies and even entire industries, it’s common for the process of recovering from a job loss to be much more about reinvention and much less about traditional search.

5 Ideas to Help You Jump Start Your Next Career Step Before the Old One Disappears:

1. Actions Count. Make the commitment to dealing with this fuzzy, ambiguous topic of, “what do I do if my industry/firm/job disappears?” Thinking about it isn’t good enough. Action begets action. Get up off the couch, turn off the latest episode of (insert your list of favorite mind killing shows) and begin the work of designing your career forward.

2. Cover the Basics. Too busy to finish your degree twenty years ago? That’s going to haunt you now. Fix it. Need a refresh on the MBA? There are plenty of programs available to bring your skills up to speed. Check in with your alma mater or peruse the professional development options available at your Community College.

3. Shed Your Dinosaur Shell. Find someone to teach you how professionals use social media and get out there. Start a blog; learn to tweet; learn to follow and learn how to carefully and respectfully cultivate a LinkedIn network like your next job depends upon it. It might. And while you are at it, bring your technology skills up to speed. If you intend on remaining a part of the broader workforce, you are now in an era and an environment where people who assume the internet has always been there and don’t get why someone might use a phone for anything other than texting, are increasingly the norm.

4. Get Help Navigating If You Are Lost. Not knowing what to do next is a big problem for many who find themselves suddenly sitting on the sidelines and looking out at a game that has completely changed. From Career Counselors to your Alma Mater’s Career Center to Small Business Development Centers (in every county in the U.S.) to your Community College, there are resources out there that can help you define options and paths as well as evaluate the feasibility of following long dormant dreams of your own business. Ask for help. Don’t sit at home waiting for enlightenment.

5. Treat Your Career Reinvention Like a Strategic Planning Project. Assess the environment. Look at your strengths and weaknesses. Map potential opportunities and threats and focus in on the most feasible option Define a series of integrated actions (education, training, network development etc.) and steps that move you towards your best option, and set up performance measures to gauge your progress.

The Bottom-Line for Now:

Consider these ideas as good precautions. It pays to be prepared. Insurance, fire extinguishers and a good “next step” plan are all priceless when you need them, and so is a good “Plan B” for your career.

–Related Reading at Management Excellence: Defining Your Professional Value Proposition

More Professional Development Reads from Art Petty:book cover: shows title Leadership Caffeine-Ideas to Energize Your Professional Development by Art Petty. Includes image of a coffee cup.

Don’t miss the next Leadership Caffeine-Newsletter! Register here

For more ideas on professional development-one sound bite at a time, check out Art’s latest book: Leadership Caffeine-Ideas to Energize Your Professional Development.

New to leading or responsible for first time leader’s on your team? Subscribe to Art’s New Leader’s e-News.

An ideal book for anyone starting out in leadership: Practical Lessons in Leadership by Art Petty and Rich Petro.

 

Art of Managing: The Power of a Well-Placed “No”

ArtofManaging“Don’t tell me what you’re doing. Tell me what you’ve stopped doing.” Peter Drucker

“No” is one of the most powerful and under-utilized terms in your management vocabulary. Here are ten situations where “No” might be the absolute right call.

10 Situations Where “No”  Might Just Save the Day:

 1. In strategy when the potential vector or investment is outside your competence and core strategy, no matter how potentially lucrative. If the strategy is broken, fix it, but don’t risk diluting your efforts chasing shiny objects.

2. When saying “yes” to a project creates a too many projects chasing too few resources situation. The project/resource imbalance is epidemic in most firms. Cut it out. Either find more resources or, follow Drucker’s advice and quit doing something else!

3. When you find yourself fighting your gut instinct on hiring someone. This is one situation where the gut is almost always right. The credentials, smiles and interviewing skills might be saying “yes,” but if the gut says “no,” listen to it!

 4. When someone suggests you cut quality to satisfy cost targets. There’s always a better way.

5. When someone asks you to “take off your (insert function) hat and put on your (insert function) hat.” Sorry, but what they’re really asking you to do is to suspend your common sense, put aside your experience-based judgment, lobotomize yourself and pursue a path that is wrong. This approach reflects pure management evil!

6. When the mantra coming from the team is, “…but, with just a little bit more time and money…  .” These more time and money pleas are indicators that you are blazing a path down the sunk cost trail. Quit throwing good cash after bad. The old cash is gone. It’s sunk. Call it.

 7. When a pending decision puts you on the uncomfortable side of an ethical dilemma. If it’s gray, say “No” and seek counsel. In that order. It’s called moral courage.

 8. When everyone in the group is nodding their head “yes” too quickly and too easily. Saying “No” is the last line of defense against group-think.

9. Whenever someone suggests outsourcing a customer facing function. Outsourcing customer service should be a crime punishable by prison time. Just say “No!”

10. When restructuring is suggested as a fix to an organization’s problems without consideration of the impact it will have on customers. It’s amazing how easy it is to lose track of what counts when the turf battles begin.

The Bottom-Line for Now:

It’s hard to say “no.” We often associate “yes” with right and good. Too often, “yes” is the weak response. It’s time to practice putting your tongue on the roof of your mouth and emphasize the N in this powerful and value saving and creating word, “No!”

More Professional Development Reads from Art Petty:book cover: shows title Leadership Caffeine-Ideas to Energize Your Professional Development by Art Petty. Includes image of a coffee cup.

Don’t miss the next Leadership Caffeine-Newsletter! Register here

For more ideas on professional development-one sound bite at a time, check out Art’s latest book: Leadership Caffeine-Ideas to Energize Your Professional Development.

New to leading or responsible for first time leader’s on your team? Subscribe to Art’s New Leader’s e-News.

An ideal book for anyone starting out in leadership: Practical Lessons in Leadership by Art Petty and Rich Petro.