Leadership Caffeine™—The 4 C’s + D Formula for Great One-on-Ones

I’m on record describing one-on-ones as some of the most valuable real estate on a manager’s calendar. These sessions are opportunities to engage, share ideas, identify plans to eliminate obstacles and frankly, in this stressful world, just connect. Unfortunately, from my workshop and client surveys, the manager and employee one-on-ones are some of the most frequently canceled meetings. Here's an easy to remember formula to help you design one-on-ones that work for everyone:

Fresh Lessons from the Latest Feedback Boot Camp

I run the 3-hour Feedback Skills Boot Camp program six times per year, and in every session, I’m reminded how motivated good managers are to find ways to both praise and encourage growth with their team members. Here are some of the key insights shared by the most recent cohort:

Leadership Caffeine™—Why You Need to “Write the Rules for Success” with Your Group

There's a simple, powerful exercise you can run with your group that will transform the working environment for the better and provide you with the critical framework for coaching you've been lacking. You need to Write the Rules for Success with your group.

Insights and Observations from the Latest Manager Development Programs

During the past few weeks, I ran three different cohort sections of my live-online Manager Development Program. While initially geared toward new(er) managers, we had many veterans in the groups, all working on sharpening their skills around the fundamentals of leading and managing. As always, the wisdom of the crowd adds value to the pre-planned content.

Feedback is Funny—Just Not in a “Ha Ha” Kind of Way

OK, the topic of feedback isn't stand-up comedy funny. It's funny as in odd because there are so many contradictions surrounding it. Here are five practices to help managers bring feedback to life as the performance-enhancing tool it is capable of being:

Leadership Caffeine™—A Haunting Tale of Critical Conversations Left Unspoken

Here's what happens when my long-standing fear of the "conversations never spoken" in the workplace collides with a fresh viewing of Charles Dickens' classic A Christmas Carol. With my sincere apologies to Charles Dickens, enjoy this fun piece with a point. –Art

What I Learned from Your Team Members that Might Help You Manage More Effectively

While I support your team members' development through workshop programs and one-on-one coaching, my primary job is listening. Without violating our sacred commitment to confidentiality, here are some of the big themes I heard this year that might just help you manage more effectively. 

Wrestling With Feedback Part 3—Conduct Feedback Discussions with Empathy and Clarity

In Part 3 of this series, the emphasis is on managing the discussions successfully with empathy and clarity. It turns out when the feedback discussion goes off the rails, as happens all too often, it's because empathy and clarity were nowhere to be found.

Wrestling With Feedback, Part 1—Why We Don’t Like the Idea of Giving or Receiving It

We all can benefit from the right type of specific, behavioral, task, or situational-focused feedback. Unfortunately, our natural fear of either giving or receiving feedback often gets in the way of harnessing value from this input.

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