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Leadership Inspiration from the Howard Schultz HBR Interview

by Art Petty | Jul 27, 2010 | Decision-Making, Leadership, Leading Change

If you’re looking for a breath of fresh leadership air and some hope in this world after watching CEOs doing the Perp Walk or the Resignation Shuffle, read the interview, “We Had to Own the Mistakes” with Howard Schultz, Starbucks Chairman and CEO, in the...

The Triple Threat to Good Decisions: Data, Time and Emotion

by Art Petty | Jul 22, 2010 | Decision-Making, Leadership, Strategy

There are few situations more challenging to teams than dealing with a tough, emotionally-charged issue and decision-choice while facing significant time pressure and seemingly contradictory data. If that type of situation sounds uncommon or unrealistic, consider that...

8 Quick Tips to Improve Your Effectiveness with Feedback

by Art Petty | Jul 21, 2010 | Leadership, Uncategorized

Leaders at all levels struggle with this most important of performance tools: feedback. We delay delivering it, we water it down, we sandwich it in praise and obscure the message or, we avoid it altogether. Like anything else, practice makes perfect, and a few simple...

Team Conflict? As Long as It’s Not Personal, Run With It

by Art Petty | Jul 21, 2010 | Decision-Making, Leadership, Project Management

I’m leery of happy teams. Don’t get me wrong.  I like positive situations and working with happy people, however, in my experience, the happy teams are the ones that produce mediocre results or, they don’t produce at all. Give me a group of people that show up to do...

July Issue of the Management Excellence e-Newsletter: Subscriber Only Content

by Art Petty | Jul 20, 2010 | Uncategorized

Today’s “Leadership Tip of the Day” is for e-newsletter subscribers only.  Of course, I would love to have you as a subscriber! See the note below that I carried on my Management Excellence site.  Also, you are more than welcome to subscribe via the...
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