Confidence is a powerful force in the workplace for individuals and for teams. It’s that extra-added something that allows us to look at the world through eyes that see opportunities to pursue, challenges that exist to be met and new heights within easy reach. Unfortunately, given the beat-down that most of the world has been taking for the past year or two, confidence is in short supply in the workplace. It's time to bring confidence back.
I chatted with a valued colleague the other day that indicated that she is finding it increasingly difficult and even awkward in the face of financial pressures and employee strain to keep a cheerleader’s positive demeanor in the workplace. This isn’t the first time I’ve heard from a leader struggling either to smile or simply maintain a positive outlook in the face of occasionally overwhelming obstacles.
For this second installment of the business rules that my friend Paul Byrne and I derived from watching the movie the Memphis Belle (see my first installment: Management Lessons from the Memphis Belle-Rule #1), I am departing from the order in which we originally wrote the rules. Instead, because it is a concept so fundamental to our success in anything we do, I am jumping to Rules 11, 16 and 19, all of which underscore the importance of being totally "mission aware". Without a sense of our mission, the rest of the rules are meaningless.
There’s enough negative going around. Here’s a few worth reading that will leave you thinking and maybe even feeling a bit more upbeat. Students of strategy and performance excellence might want to take a closer look at how McDonald’s is using leadership, strategy, customer relations and information to successfully beat back the economic doldrums. And for an extended dose of hope and encouragement, check out the March issue of Fast Company, where the focus is on the world’s most innovative companies.
