by Art Petty | Jun 5, 2015 | Just One Thing, Leadership, Project Management, Strategy
The “Just One Thing” Series at Management Excellence is intended to provoke ideas and actions around topics relevant to our success and professional growth. Use them in good health and great performance! — My wife informed me that June 4 was...
by Art Petty | Sep 2, 2009 | Management Innovation
Note from Art, OK, this is a bit of a rant on the state of customer service in some firms. If you find the topic disagreeable, leave me an e-mail or dial my phone and press 1 to… Perhaps my age is showing here, but sometimes, you just need human contact! For customer...
