Every organization has a distinct culture defined by its history, norms, values, and behaviors, and every team in an organization develops its own subculture. Learning to read a culture and adapt your style to fit (or at least complement it) is essential to success regardless of your level or role. It's also something that can be honed as a skill through increased awareness and consistent application of a few basic approaches.
The role of Project Manager is difficult. This is an informal leadership position—one of those with most of the responsibility and little of the authority. If a person is worried about being liked, this is a lousy choice of profession.
From the same organization that brought you this enlightened sales manager and his timeless advice on how to prosper: "The only way that you will succeed on my team is if you are married to the job," and "The reason that I am not in any family vacation pictures is because I'm on the phone. If I'm in the picture, you can be sure I have a blackberry stuck to my ear," is back with: "The problem with you is that you care too much about people." I love this organization. There are very few other places where a simple phone call offers me a priceless quote on really bad ideas from lousy leaders.
As a leader, you should be critically concerned about where ideas come from and how they go from insights to actions. This process of value creation is fundamental to a firm's growth and at its core it is a very organic process.
Every once in awhile, a number of articles or blog posts converge nicely to build on each other. Today over at Wally Bock's Three Star Leadership Blog in his post entitled Sunday Afternoons, Wally offers his perspective on an article describing that many people report feeling a high degree of anxiety about work as Monday looms in the foreground. Wally's guidance for the leader's role in helping eradicate the causes of this unproductive stress is priceless and timeless (go ahead and click over and read it) and it puts the exclamation point on the leadership themes found in several other recent articles and posts.
Tomorrow's effective leaders are better served focusing on bringing the right resources to bear at a point in time than they are being constrained by a consultant derived goal to reduce managers and costs by increasing span of control. It's time to reengineer the old school thinking that leads to dangerous advice about leadership.
While the technique or reaching agreement with your stakeholders one by one ahead of formal approval might seem a bit like playing politics, I prefer to view it as covering the bases. Leaders invest in people they trust and have a sense for, and the ceremony of a group meeting is the wrong place to try and build your trust and credibility.
As a Product Manager/Marketer, the more time you spend in the office, the less intelligent you become every day about the real situation of your offerings and your clients. You cannot build relationships, gain critical insights and frankly, grow as a professional from your office or cubicle chair. As important as all of your internal tasks are, you cannot create value for your firm by cloistering yourself in endless meetings and only gaining critical market context on the other end of a telephone.
Thanks to a good friend and the person I credit with the creation of the "Why is a Product Manager Like the Office Photocopier?" joke, I recently unearthed a listing of questions that we had established with the PM team to help teach and remind everyone of the True Role of a Product Manager.
I don't know too many Sales Managers that relish the opportunity to conduct performance reviews with their Reps. In fact, come to think about it, I don't know too many Sales Managers that actually conduct performance reviews with their Reps. Unless you count the token compliance that a few accommodate through a "half-hearted, fill out the form to get HR off my back" approach that some Managers confess to employing. That's too bad, because all parties involved are missing out on valuable conversations that can contribute to the growth of the business, the strengthening of the sales bench and the development of sales superstars.
