by Art Petty | Jan 25, 2008 | Leadership, Strategy
(The following is a figment of my imagination only and any resemblance to anyone living, dead or otherwise is purely accidental. I had a horrible consultant’s dream the other night, where I found myself shouted down in a planning session when I had the temerity to...
by Art Petty | Jan 24, 2008 | Leadership
One of the wonderful benefits of modern technology is the ability of organizations to scale without investing in bricks and mortar. It is commonplace in a number of industries for people to work together for years and never set eyes on each other. It’s also...
by Art Petty | Jan 21, 2008 | Leadership, Product Management
The relationship between the Product Manager (or PM team) and the Sales force is one that is filled with great potential for all parties and also prone to frequent misuse or abuse. Frankly, it is a complicated relationship that should be governed by some shared...
by Art Petty | Jan 18, 2008 | Leadership, Marketing
When was the last time that you had one of those "Wow" experiences as a customer, where you walked away "surprised and delighted" about how you were treated? Travel a lot? It probably doesn’t happen for you with the major air...
by Art Petty | Jan 16, 2008 | Leadership, Product Management
My posting, The Product Manager as MVP, offered my perspective on the potential for the professional in this role to have a material impact on a firm’s success. I truly believe in the power of this function to shape firms, and for individuals and teams of...
