There are points in time when the only right choice is to assert and dictate direction or a decision. In those crucible moments for firms and teams, the failure of a leader to assert is the height of malpractice and irresponsibility.
If you work for a leader who practices what Goffee and Jones described in their HBR classic, “Why Should Anyone Be Led by You,” as Tough Empathy, you can expect to be on edge a good deal. Respond well to this demanding but respectful leader’s style, and instead of teetering precariously on the bleeding edge of survival, you will be reaching constantly for the high performance edge. Read this leader incorrectly however, and you might be setting yourself up for a miserable experience.
Today's guest post is from Scott Spreier, head of the Leadership and Talent practice (Federal Sector) at Hay Group, a global consultancy. An excerpt: After months of crunching numbers, a team of their top statisticians cracked the code on what it takes to be a good leader. Their finding, as reported by The New York Times, was that what employees valued most in their managers was not technical expertise but “even-keeled bosses who made time for one-on-one meetings, who helped people puzzle through problems by asking questions, not dictating answers, and who took an interest in employees’ lives and careers.” Now, is that surprising?
