by Art Petty | Jan 18, 2008 | Leadership, Marketing
When was the last time that you had one of those "Wow" experiences as a customer, where you walked away "surprised and delighted" about how you were treated? Travel a lot? It probably doesn’t happen for you with the major air...
by Art Petty | Jan 16, 2008 | Leadership, Product Management
My posting, The Product Manager as MVP, offered my perspective on the potential for the professional in this role to have a material impact on a firm’s success. I truly believe in the power of this function to shape firms, and for individuals and teams of...
by Art Petty | Jan 15, 2008 | Uncategorized
While I don’t know too many business leaders that look forward to a recession, I know a few strong leaders that do a remarkable job of working through them from a “glass is half-full” perspective. It’s not yet clear whether we are in or heading for a recession, but...
by Art Petty | Jan 14, 2008 | Leadership, Strategy
A good friend that knows my passion for all things leadership, recently switched jobs and offered some comments on the nature of his dozen or so interviews. I paraphrase: My leadership skills, experience or approach were not discussed during any of the...
by Art Petty | Jan 11, 2008 | Leadership
In my posting: Leadership Development and Technical Professionals, I talked at length about the challenges of moving from an individual contributor role in a technical environment to that of leader. The combination of lack of support/mentoring afforded these early...
