by Art Petty | Aug 19, 2010 | Leadership, Leading Change
We invest a great deal of time talking and writing and preaching about change. We discuss resistance to change, fear of change, our own need for personal change and the challenges that organizations face when it comes to embracing change. We’re not very good at...
by Art Petty | Aug 17, 2010 | Career, Leadership
“Easy” is not a term that should be on your mind, except when it comes to improving the experience for your customers. Outside of making life easier for your customers, there are few circumstances where “easy” shows up or where you are...
by Art Petty | Aug 17, 2010 | Career, Leadership
For as long as I can remember, books have played a major role in my life. I still recall the day my Mom took me to the Hild Library in Chicago for my first library card. And I remember distinctly the scene a few months later, when she engaged in a vigorous discussion...
by Art Petty | Aug 16, 2010 | Leadership, Leadership Caffeine
You heard it here first. It’s OK to Have Some Fun as a Leader. Most of the popular press on leading and leadership focuses on the challenges, strain and pains of leading, leaving one to assume that signing on for the role is akin to a vow of chastity or at least a...
by Art Petty | Aug 14, 2010 | Career
Note from Art: this is a Saturday update on new programs, blog features and some of my latest offerings. Thanks for letting me share! This has been a productive period for my development of new programs and information offerings. While we all write and talk about...