The July Management Excellence Newsletter & Free Books
Filed under: Career, Current Affairs, Innovation, Leadership, Leadership Skills, Leading Change, Management Education, Performance, Professional Growth
The July issue of The Management Excellence e-Newsletter is out, with subscriber-only content.
The current issue includes content on:
- Improving Ideation & Creativity with Your Team
- Surviving and Thriving at the Dreaded Annual Strategy Off-Site
- Ideas for Jump-Starting Your Personal/Professional Development Program
- New Suggestions for the Management Excellence Reading List
- A tasteful promotion at the bottom of the newsletter outlining new beta test opportunities for upcoming Building Better Leaders programs and other services. (Hey, I am in business here!)
If you’re not a subscriber, please consider signing on and gaining access to content and opportunities not covered on my blogs. As always, I will guard your e-mail information with amazing ferocity!
As an incentive, I will send a free, signed copy of Practical Lessons in Leadership to the 1st, 10th and 25th new subscribers (and every 25th after that, until 500) after this post publishes today. This offer is good for 24 hours…and you must have a U.S. mailing address to participate.
You can subscribe at Management Excellence (http://artpetty.com) or Building Better Leaders (http://buildingbetterleaders.com) on the far right column under E-Newsletter Mailing List. And of course, new subscribers will receive a copy of the newsletter and very soon, access to all newsletter archives as well!
I look forward to sharing ideas for development and performance with you in our e-newsletter format!
Happy Reading!
-Art
Friday Leadership Highs and Lows
Filed under: Leadership, Leadership Skills, Life and Business, Professional Growth, Social Commentary, Values
The High with a Leadership Low: Leaders, Have You Seen Your Humility Lately?
One of the highlights for me of the past few academic years has been the invitation from Sarah Sullivan, a Lead Business Instructor at McHenry County College to guest speak in her Creative Leadership class. Sarah teaches this class in the school’s Academy for High Performance, and as the name implies, it is filled with highly motivated, experienced adults that are hungry to learn and not afraid to question.
What makes this guest speaking experience particularly enjoyable is the fact that Sarah has used my book (with Rich Petro), Practical Lessons in Leadership-A Guidebook for Aspiring and Experienced Leaders, as part of the class, so I’m on tap to both explain the genesis of the book and to support the premise that leadership is a profession and expand on the additional guidance that Rich and I serve up over our 200 pages.
This week’s session included two highlights. The first was the opportunity to re-engage with an outstanding group of professionals that survived my class in Global Business late last year. I’ve rarely encountered a sharper and more engaging group of adult learners!
The other highlight was a comment at the end of our session that should make all of us stop and pause. While I don’t remember the exact wording, this insightful individual offered that she understood the emphasis in leadership writing and speaking on great leaders as humble leaders fiercely committed to their firm’s success and the success of their team members, (think Jim Collins, Level 5), she found herself wondering where all of these leaders were. In her opinion and based on significant experience, she had observed that the oversized egos of most leaders get in the way of any genuine humility.
I suspect that her observation can serve as a safe generalization for the experiences of many individuals in the workforce. Sad but true.
How Low Can You Go: Milton Bradley (the baseball player, not the game company), Your External Locus of Control is Showing.
I tend not to comment on sports or athletes here for a number of good reasons, including the fact that almost everyone knows more about sports and current events in sports than I do. Nonetheless, the local Chicago television news this morning continues to trumpet a story on former Cub, Milton Bradley…a highly paid player that the Cubs brought to Chicago for a King’s Ransom of a salary, only to watch this player turn in a miserable year and earn the media label: Clubhouse Cancer. While I’ve not heard that phrase or label before, it doesn’t sound positive!
Now that he is no longer part of the Cubs, he has lashed out with a line of reasoning to the effect that he had been good in prior years, he did not do well in Chicago and therefore it must be Chicago’s fault.
Ponder.
–
Enjoy your weekends! I’ve got to get a jump on next week’s Leadership Caffeine post. Monday is not far behind!
Management Excellence News, Updates & Coming Attractions
Filed under: Career, Current Affairs, Innovation, Leadership, Leadership Skills, Leading the Generations, Life and Business, Management Education, Middle Management, Product Management, Professional Growth, Project Management, Your Professional Development "To Do" List
Note from Art: While I’m remarkably sensitive to not creating an infomercial out of my blog, I am involved in a number of exciting activities that I’ve shared with some of you personally. Here’s a bit broader update and a call for speakers and interview subjects.
-Coming Soon: The Management Excellence Interview Series
I truly enjoy some of the blogs that push the envelope on mixing media to provide audio and video posts, podcasts and events, and I’m moving in that direction as well. I experimented earlier this year with some podcasts and got tired of talking with myself and haven’t come back to that medium yet.
That’s changing over the next few weeks as I embark on what I hope will be a regular feature here at Management Excellence in the form of brief audio interviews with some fascinating professionals.
I’m on tap to record the first one on Monday (for posting later that week) with Mike Mulcahy, a scrappy, no-nonsense executive that has held the hot seat in large and small organizations, and has some great insights on “The CEO’s Perspective on Product Management.”
As an aside, I conducted yet another experiment on Twitter yesterday and asked the product management community #prodmgmt what they want to hear from Mike. Their list of great questions might just help define the outline for a book! If you’re not using Twitter to tap into the many great minds out there, you are missing a great opportunity.
I am interested in building on my list of interview subjects and would love to chat with executives and professionals that have something to say about leadership, strategy, sales and marketing and performance excellence and any of the other topics that I cover here at Management Excellence. Drop me a note and I will get in touch with you.
-Where Distance Learning Meets Professional Mentoring to Support Professional Growth
During the past few years, I challenged myself to do something way out of my comfort zone and that is to learn to teach on-line. I’m a huge advocate of face to face learning, but the world is changing. I now teach distance classes here in my community and actually managed to gain permission from DePaul to teach an elective MBA course (Project Management) in a hybrid fashion…one week face to face and the next on-line. The experience has been fascinating and enlightening for me and the students have voted with stellar reviews.
It’s time for the next step.
I am putting the finishing touches on my initial distance learning meets professional mentoring programs and will launch a new website for this in September.
The first program is focused on early career professionals, and is entitled: “Considering Leadership: What to Do and How to Prepare,” and will be quickly followed with, “Congratulations You’re a First-Time Leader, What Next?” (There are another 6 on tap for more experienced professionals and audiences in product and project management, marketing and on topics ranging from leadership to strategy and execution to developing executive presence.)
What I’m excited about is that the programs are designed to offer a blend of distance learning with personal mentoring time (telephone or skype) to deliver complete schedule flexibility while integrating person to person involvement. I’ve designed the lessons to communicate core concepts and tools in short audio and video segments, supported by synced slides, and then the pdf Action Guide documents for each lesson outline the very important developmental exercises.
I engage with the participants in up-front and back-end personal calls, as well as via live teleseminars during the program. Of course, they get unlimited e-mail access to me. Programs will run 45 to 60 days and will be priced extremely aggressively to allow individuals as well as corporations to get involved.
I’m working hard to help fill some gaps in the market with these programs. People need schedule flexibility and affordability, and they need tools and programs that don’t just talk but that challenge and guide them on taking action. After all, you can no longer count on your company to support your own development and there’s little else in the market that blends flexibility with affordability with pragmatism and quality.
Step one is a quality check and I’ll be putting several early career professionals through the “Considering Program” prior to launch. More soon.
-News Sound Bites:
Practical Lessons in Leadership will be used as a text at yet another school…this time for a program on Creative Leadership at McHenry Community College here in Illinois. I’ve been invited to guest speak and I can’t wait. Nothing beats walking into a classroom and seeing your book in front of everyone with post-its sticking out and pages bent. Prior talks and Q/A sessions in these settings have been great! That’s what it was meant for!
-Speaking of Guest Speakers: I am teaching Business Plan Development at DePaul University on Monday nights this fall and would love to hear from any Chicago-area professionals with experience in venture financing and business planning interested in a guest speaking opportunity. I can talk with you about specifics. Drop me an e-mail and I’ll get in touch with you.
-More Speaking:
Creating a High Performance Culture on a Foundation of Leadership Excellence is one of my keynote topics and I’m looking forward to delivering it at a CEO Conference at the Sawmill Cree Resort in Huron, OH on September 1.
–
That’s it for now, although there is some “Marketing” news in the works, but more about that later. Back to more Management Excellence content with a new Leadership Caffeine post on Monday!
Enjoy your weekend!
Want a Great Primer in Leadership? Work for a Bastard and Take Notes
Filed under: Career, Leadership, Leadership Skills, Life and Business, Management Education, Performance, Professional Growth, Surviving Lousy Leaders, Your Professional Development "To Do" List
(And then do the opposite!)
Note from Art: I’m hoping (a bad strategy) that the popularization of the “B” word by director Quentin Tarantino and his forthcoming movie “Inglorious Basterds” (with an e?) has desensitized most of us to that harsh term and label. Apologies if I’ve offended anyone and/or drawn the wrath of your IT spam filter.
Another Note from Art: since several of my former bosses read my posts, please rest assured that none of you are the subjects of or the inspiration for this post! Really!
OK, I am serious about the topic. While I wouldn’t counsel you to seek out and work for a b@st@rd as part of your formal mentoring experience, given the ratio of these characters to good leaders in the workplace, chances are you’ll trip across one or more in your career. When you do, take in the experience as a powerful education in how not to lead.
The Public Executioner!
I still recall the moment earlier in my career when a leader who clearly reveled in leading public executions, used his power and a great command of words to humiliate an individual who had drawn his ire by asking a question about one of his policies. This was at a sales meeting, and the verbal execution continued for two days, sometimes spontaneously generating to fill dead air.
While the boss seemed to gain strength over time, the subject of his attention, a young and in my opinion, a sharp and inquisitive rep, melted into a puddle of human goo. I can’t tell you how many lessons we all drew from that experience. I literally recall vowing to never do that to another human being when it was my day to be in charge.
Most of Us Have Had Close Encounters with Lousy Leaders
I’ve long since concluded that I’m not alone in gaining some great insights on what not to do from lousy leaders. When interviewing for Practical Lessons in Leadership, we were surprised at the number of examples of miserable leaders that served as a kind of opposite inspiration for people.
The result for us in the book was a section devoted to “The Really Bad Habits of Ineffective Leaders,” where we attempted to name and describe the personas of some of these characters.
Perhaps you’ve met them:
- The All Talk, No Action Leader-loves the sound of his/her voice, babble, babble
- The Never-Make-A-Decision Leader-holds everyone hostage out of fear of being wrong.
- The Game-Playing, Fork-Tongued Boss-always screwing with you and will lie to save his hide
- The Public Humiliator-there’s more than one of these characters…they eviscerate the working environment as well as people.
- The I’m Your Best Buddy Manager-until he’s not. It’s just a matter of time.
- The Micro-Manager-not quite evil, but very destructive and debilitating
And my favorite,
- The Assassin. This one is the most dangerous. He/she plots the corporate kills with cold-hearted thoroughness, pulling the trigger and then slipping back into the office culture without being noticed. They are master politicians and manage to often stay above suspicion while plying their trade. Others know and sense it, but often the higher-ups don’t see this side of the person. Beware.
The Bottom-Line:
OK, aside from the cathartic benefits of railing at some bad leaders and bad leader archetypes, there is a point here. You can turn a truly bad and hopefully temporary experience into a positive learning situation.
At some point you won’t work for or next to this person, so pay close attention to the impact that his/her odious behaviors have on individuals, groups, overall morale and of course performance, and then silently vow never to do it that way.
When it’s your day at the head of the line, remember that vow.
Leadership Caffeine: Things I Wish Someone Would Have Told Me When I First Became a Leader
Filed under: Career, Leadership, Leadership Caffeine, Leadership Skills, Life and Business, Management Education, Professional Growth, Your Professional Development "To Do" List
Note from Art: this one’s with a little help from my friends. I’ve been working a great deal with first-time leaders recently (my favorite groups!) and I posted a tweet to the extremely talented group of great people that I follow on Twitter asking what they wish someone would have told them when they started out in their leadership careers. Here are a few of their insightful thoughts with attribution, commingled with thoughts of my own.
Things I Wish Someone Would Have Told Me When I Became a Leader
One of the motivations in writing Practical Lessons in Leadership a couple of years ago was to take a stab at leaving behind that letter we all wish we would have received when we first became leaders. You know the letter…it’s the one that if we had read it and actually followed the advice, we might have short-circuited a few years of learning things the hard way.
The short-story on what my letter to early career leaders includes:
- Not everyone should lead. It’s OK to be an individual contributor, although you will still need to develop and draw on your leadership skills to succeed.
- You need to realize sooner than later that your role as a leader is about creating the environment and providing the support for others to do great things and prosper.
- Leading is hard work. As one wise man indicated, it’s a profession, with a body of knowledge waiting to be discovered.
- Credibility is your most valuable currency as a professional and a leader. Everything you do must reinforce your credibility.
- Treat everyone with respect. All of the time. No exceptions.
- Leading is all about everyone but you. Get over yourself.
- You’ll spend too much time with the wrong people. Focus on the people that want to grow, develop and succeed.
- The highest respect you can pay someone is to truly pay attention by supporting their development.
And from some of my colleagues on Twitter
-From: @GinaAbudi on influence and communication:
“Even as a leader you STILL must be able to influence others effectively.”
On communication: (paraphrased): Keep your communication open.
-From @DavidWLocke on the power of a thank you
“Years ago, I almost fell over when an engineer thanked me for working on his project.”
-From @wallybock:
“I wish I knew the importance of role models and mentors.”
“People in my classes talk about skills they wish they had or knew to get training in. The most desired skill clusters were (in order) talking to team members about performance/behavior and dealing with the boss.”
-From @mjasmus
“I wish I knew that the people part of leading would be the most complex, messy and difficult.”
I wish I knew that leading isn’t about the push. It’s more about the pull.”
-From @rseres
“Leadership is not about control.”
“As a leader, you don’t have to have all the answers.”
-From @SherpaDe
“Good listening is a skill to be taken seriously.”
“Learn to ask great questions and stay curious.”
–
Some smart, experienced people with great advice for early career leaders! Thanks to all.
The Bottom Line
If you are an experienced leader with responsibility for supporting the development of leaders around you, remember to pay forward the lessons that you’ve learned over time and frequently learned the hard way.
While we will all have our own unique leadership experiences, we owe it to the next generation to do everything in our power to help them along. Never mind that no one was there to help you. You’ve learned that you are better than that.
And for those of you embarking on your leadership careers, read, listen and learn. Oh, and while you are at it, heed Wally’s advice and seek a role model or mentor. There are more than a few experienced leaders out there happy to help you along your journey.
My Book
The desktop reference to leadership success whether you are starting out or starting over.
Art Petty
Welcome to Management Excellence where the focus is on building better leaders and creating high performance organizations.Building Better Leaders
Art Petty's Building Better Leaders programs in Leadership, Management and Developing as a Senior Contributor offer powerful and practical guidance for motivated professionals.
All programs available on-site in group format and select programs available in a distance learning PLUS personalized mentoring format.
Visit Building Better Leaders to find a program to help you or your team move forward. And don't forget to subscribe to the Building Better Leaders Leadership Tip of the Day.
Management Excellence Tools
Download the Management Excellence Guide to Effective Trade Show Marketing. What's Your Strategy & Execution (STREX) Quotient? Download and use the survey to help you gauge your organization's Strategy & Execution effectiveness and identify areas for improvement.e-book-Leadership and the Project Manager - Developing the Skills that Fuel High Performance Download the pdf or go to the e-book pages on this site and contribute to the conversation
Blog Subscriptions
Connect With Me On
E-Newsletter Mailing List
Join my e-newsletter mailing list and receive the latest in best-practices content for leadership, sales & marketing and strategy.