by Art Petty | Sep 26, 2008 | Product Management
I wear my respect on my shirt-sleeve for the many dedicated Product Management professionals that hold down what I believe is one of the most difficult and one of the most critical roles in today’s fast moving technology and B2B organizations. (See my post: In...
by Art Petty | Sep 4, 2008 | Leadership, Project Management, Strategy
Dr. James T. Brown, PMP, offers a number of interesting observations about achieving the right balance between methodology and pragmatism in his PM World Today Viewpoints article, entitled: Why Your Project Management Methodology Doesn’t Matter Much. His central...
by Art Petty | Aug 12, 2008 | Leadership, Leading Change, Strategy
I am busy preparing for my fall MBA teaching assignments and I tripped across an interesting survey about employees and change (circa 2006) in the excellent text: Managing for Quality and Performance Excellence by Evans and Lindsay. (Note, contrary to my comments...
by Art Petty | Aug 10, 2008 | Leadership
Fresh off of a vacation and what seems like a thousand or so “interactions” with various service providers and merchants, I continue to be perplexed as to why we as consumers so easily accept and by default, encourage lousy customer service in our daily lives. ...
by Art Petty | Jul 7, 2008 | Leadership, Product Management, Project Management, Strategy
Ever since terms like reengineering, right sizing and downsizing became part of the corporate lexicon; midlevel managers have been taking it on the chin. This once populous class has been synergized and right-sized almost to extinction. Those that remain...
