by Art Petty | Nov 24, 2008 | Leadership
It genuinely bothers me when organizations spend years and untold dollars reinventing themselves and succeeding with a quality framework (i.e. Baldrige or Six Sigma) only to show up in the business press as an organization fighting for survival. It’s like the obese...
by Art Petty | Nov 10, 2008 | Leadership, Leading Change
Perhaps it is human nature, but we tend to eschew change either in our personal habits or in business settings until we are faced with mortality. In organizations, most significant change occurs during times of crisis when the threat of extinction sufficiently...
by Art Petty | Nov 7, 2008 | Leadership, Leading Change
Count me as one of the last idealists. Or perhaps the last of the naïve idealists. In a world filled with Quality Management Systems and Performance Measurement techniques backed by legions of people trained to implement and sustain quality performance, it seems...
by Art Petty | Oct 31, 2008 | Uncategorized
This is my pre-election post on government, and I promise to stay focused on performance and not politics. There’s enough hot air being expended by the candidates and pundits and I don’t need to add to the global warming. However, it does seem like a good time for...
by Art Petty | Oct 22, 2008 | Leadership, Leading Change
Every few months, I run head-on into a discussion with someone (usually a prospective client) about how to value the return from investments in leadership development. The question is not asked as a means of qualifying my services, but rather as a genuine...
