by Art Petty | Jan 28, 2008 | Leadership
I worked for two executives with very different styles in my first job out of college. The first executive, Tom, was a polished professional that liked to study a problem, gather the facts, look at the situation from all angles and then sleep on it. And...
by Art Petty | Jan 25, 2008 | Leadership, Strategy
(The following is a figment of my imagination only and any resemblance to anyone living, dead or otherwise is purely accidental. I had a horrible consultant’s dream the other night, where I found myself shouted down in a planning session when I had the temerity to...
by Art Petty | Jan 24, 2008 | Leadership
One of the wonderful benefits of modern technology is the ability of organizations to scale without investing in bricks and mortar. It is commonplace in a number of industries for people to work together for years and never set eyes on each other. It’s also...
by Art Petty | Jan 21, 2008 | Leadership, Product Management
The relationship between the Product Manager (or PM team) and the Sales force is one that is filled with great potential for all parties and also prone to frequent misuse or abuse. Frankly, it is a complicated relationship that should be governed by some shared...
by Art Petty | Jan 18, 2008 | Leadership, Marketing
When was the last time that you had one of those "Wow" experiences as a customer, where you walked away "surprised and delighted" about how you were treated? Travel a lot? It probably doesn’t happen for you with the major air...
