by Art Petty | Mar 23, 2011 | Leadership
Note from Art: I’m pleased to share the thoughts of Scott Spreier, head of the Leadership and Talent Practice in the Federal Sector at Hay Group, a global management consultancy. I was a happy customer of Hay Group in a prior lifetime, where they provided my...
by Art Petty | Aug 25, 2009 | Leadership, Leading Change, Strategy
My own personal observation is that the Baldrige National Quality Program is one of the most misunderstood, unknown and poorly marketed great programs for organizations seeking a framework for business performance improvement. Cash for Clunkers, it ain’t! We would all...
by Art Petty | Mar 6, 2009 | Leadership
Intuitively, it makes sense that leaders that are more engaged and engaging tend to elicit better responses and better results from their teams. Perhaps nice people can finish first. Now, the father of the concept of Emotional Intelligence, Daniel Goleman (What Makes...
