by Art Petty | Dec 12, 2017 | Career, Challenging Conversations, Leadership
“You’ll go as far as you are able to communicate.” Those were the words one of the firm’s vice-presidents shared with me during my first job out of college. I don’t think I appreciated how incredibly powerful his guidance was until a bit later in my career. His...
by Art Petty | Nov 12, 2017 | Emerging Leaders, Leadership, Leadership Caffeine
I love the phrase, “natural time.” When I first heard it, I had no idea what the heck it meant, but something about it sparked a thought. I first heard the phrase from my colleague, Michele, who mentioned it during a conversation the other day. Michele is a Nia...
by Art Petty | Nov 6, 2017 | Emerging Leaders, First Time Manager Series, Leadership
In workshops and live settings, I’ve been asked numerous times about my biggest mistakes as a manager. I’ve made a fair number of them over three decades of leading and managing (and I regularly share these via my cases and articles), however, my Achilles Heel earlier...
by Art Petty | Nov 2, 2017 | Emerging Leaders, First Time Manager Series, Leadership
If you’re growing frustrated and fatigued with your life as a manager, you might want to take a step-back and review and strengthen the foundation for your role. Three items provide structural integrity for your managerial foundation: Role clarity Values Connectedness...
by Art Petty | Jun 15, 2017 | Emerging Leaders, First Time Manager Series, Leadership
Look around you, and you’ll see that your front-line managers are accountable for the lion’s share of people managing in your organization. Whether you call them supervisor or manager, these individuals are responsible for the teams delivering customer support,...