by Art Petty | Jan 21, 2008 | Leadership, Product Management
The relationship between the Product Manager (or PM team) and the Sales force is one that is filled with great potential for all parties and also prone to frequent misuse or abuse. Frankly, it is a complicated relationship that should be governed by some shared...
by Art Petty | Jan 18, 2008 | Leadership, Marketing
When was the last time that you had one of those "Wow" experiences as a customer, where you walked away "surprised and delighted" about how you were treated? Travel a lot? It probably doesn’t happen for you with the major air...
by Art Petty | Jan 16, 2008 | Leadership, Product Management
My posting, The Product Manager as MVP, offered my perspective on the potential for the professional in this role to have a material impact on a firm’s success. I truly believe in the power of this function to shape firms, and for individuals and teams of...
by Art Petty | Jan 15, 2008 | Uncategorized
While I don’t know too many business leaders that look forward to a recession, I know a few strong leaders that do a remarkable job of working through them from a “glass is half-full” perspective. It’s not yet clear whether we are in or heading for a recession, but...
by Art Petty | Jan 14, 2008 | Leadership, Strategy
A good friend that knows my passion for all things leadership, recently switched jobs and offered some comments on the nature of his dozen or so interviews. I paraphrase: My leadership skills, experience or approach were not discussed during any of the...
