In Search of the High Performance Team

A special note: today is Veterans Day While we may struggle in business to consistently produce high-performance teams, our soldiers in service of our country live this on a regular basis.  Thanks to those who have served, those who are serving and to all who have...

Change or Die

Perhaps it is human nature, but we tend to eschew change either in our personal habits or in business settings until we are faced with mortality. In organizations, most significant change occurs during times of crisis when the threat of extinction sufficiently...

Does Your City Government Treat You Like a Customer?

This is my pre-election post on government, and I promise to stay focused on performance and not politics.  There’s enough hot air being expended by the candidates and pundits and I don’t need to add to the global warming.  However, it does seem like a good time for...

October 29th Carnival of HR (and much more)

Readers interested in some divergent thinking and great ideas should take a look at the menu of authors and content at the latest Carnival of HR.  And don't let the HR headline trick you.  This Halloween collection of articles covers diverse topics in...