by Art Petty | Feb 5, 2009 | Career, Leadership
A colleague used the phrase Tripping Points in conversation the other night to describe what leaders and management teams go through in attempting to take businesses from one level to the next. Firms and teams run into natural Tripping Points in the form of...
by Art Petty | Feb 4, 2009 | Decision-Making, Leadership
It’s Wednesday. How are you doing on your leadership priorities this week? If you are starting to feel the week slip away from you, here’s a blunt reminder and a few tips to focus on your true priorities. The week’s not over yet…and victory is still within your...
by Art Petty | Feb 3, 2009 | Leadership, Leading Change, Marketing
Of my many quirks, one that I actually enjoy is my unceasing study of customer service. I love to observe customer service interactions and I’ve made it a habit to try and figure out why the good ones are good and the bad ones so miserable. I’ve noticed a distinct...
by Art Petty | Feb 2, 2009 | Leadership Caffeine
4 quick-shots of your favorite roast to jolt you into action in this new week. Note from Art: I’ll offer new suggestions almost every week. Readers needing a double-shot are encouraged to checkout prior servings found under the Leadership Caffeine category at the...
by Art Petty | Jan 30, 2009 | Career, Leadership, Leading Change, Project Management
One of the things that I love about what I do as a speaker/trainer/educator is that I get to work with a lot of great people genuinely concerned about their development and the development and improvement of their organizations. As I continue on my career respite from...
