10 Things You Must Know About Feedback

1. Motivated, conscientious team members and employees thrive on well-delivered constructive and positive feedback. 2. Too many managers or supervisors fear delivering constructive feedback.  The fear is irrational.  It tends to be focused on concerns over reactions...

Have You Been Observed Recently?

For a whole bunch of reasons, I really enjoyed the latest column by Dan and Chip Heath at Fast Company, entitled, “Watch the Game Film.” Professional sports teams and great athletes have long understood the power of watching game film to learn about themselves...