by Art Petty | Aug 25, 2010 | Career, Decision-Making, Leadership, Leading Change
More observations on business and culture from an unofficial leadership anthropologist. The lot of professionals inside many organizations can easily be characterized by a series of endless status meetings, hurried hallway conversations and messages quickly dispatched...
by Art Petty | Aug 23, 2010 | Career, Leadership
Overheard: “If I don’t stay on top of my people, nothing gets done.” If lousy leadership were a crime, the owner of the quote above might just merit a short stretch of quality alone-time to reflect on the implications of his statement. There are so many things truly...
by Art Petty | Aug 19, 2010 | Leadership, Leading Change
We invest a great deal of time talking and writing and preaching about change. We discuss resistance to change, fear of change, our own need for personal change and the challenges that organizations face when it comes to embracing change. We’re not very good at...
by Art Petty | Aug 17, 2010 | Career, Leadership
“Easy” is not a term that should be on your mind, except when it comes to improving the experience for your customers. Outside of making life easier for your customers, there are few circumstances where “easy” shows up or where you are...
by Art Petty | Aug 17, 2010 | Career, Leadership
For as long as I can remember, books have played a major role in my life. I still recall the day my Mom took me to the Hild Library in Chicago for my first library card. And I remember distinctly the scene a few months later, when she engaged in a vigorous discussion...