by Art Petty | Jun 8, 2011 | Leadership, Strategy
OK, truth-in-advertising time. The meeting isn’t the problem. It’s typically the thinking behind the meeting that is often horribly wrong. From the symbolism of the event to the cost to the fact that strategic thinking time is reduced to a once or twice a year event,...
by Art Petty | Jun 3, 2011 | Career
All over the U.S., there’s a fresh new crop of MBA graduates leaving behind their books and case studies, and in some cases, preparing to rediscover their families after several years of their noses buried in books and their fingers glued to their keyboards. A key...
by Art Petty | Jun 1, 2011 | Career, Decision-Making
A good friend brought me up to speed on her career challenges recently, and after listening and empathizing with the unfortunate events that led to the recent job loss, I asked her what she had learned in the process. Her response included some good nuggets of...
by Art Petty | May 28, 2011 | Career, Leadership
There’s no doubt one of the most significant challenges any service organization faces is how to sustain excellence in service delivery over long periods of time. After all, service organizations live or die based on the passion and commitment of the people providing...
by Art Petty | May 26, 2011 | Leadership
Note from Art: My next few posts will be brief insights gained as a result of my observations and experiences at The Mayo Clinic. From Dr. William Mayo in his description of the three conditions essential to the future success of the Mayo Clinic: “#3 Continuing...
