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Leadership Caffeine™ Podcast: Dan McCarthy Interview

by Art Petty | Aug 3, 2011 | Leadership Caffeine Podcast

I’m excited to announce the launch of my new podcast series: The Leadership Caffeine Podcast, and I’m thrilled that Dan McCarthy, the proprietor of the Great Leadership blog, is here as my first guest. [fusion_builder_container...

Guest Post: Success in Collaboration-From an Unlikely Source

by Art Petty | Aug 2, 2011 | Uncategorized

Note from Art: I’m excited to feature another great guest post from Hay Group here at Management Excellence.  As I mentioned in my intro note to the first post with Scott Spreier (The Trouble with Leadership By the Numbers), I was a happy customer of Hay’s...

Leadership Caffeine™: Respectfully Speaking, Let’s Cure Respect Deficit Disorder

by Art Petty | Aug 1, 2011 | Career, Leadership, Leadership Caffeine

Newsflash: The Center for Leadership Diseases (CLD) has just announced an addition to their growing list of maladies and afflictions running rampant through the leadership and customer service communities.  Respect Deficit Disorder (RDD) has officially been added to a...

Marketing Hall of Shame-Bludgeoning Your Customers is a Bad Idea

by Art Petty | Jul 27, 2011 | Marketing

Note from Art: this is a rave, however, I am not disclosing the firm’s name out of discretion.  They earned that for a lifetime of service up until this recent episode.  And importantly, the goal is not to pick on this firm as much as it is to illustrate a...

Leadership Caffeine™: Frame Carefully to Improve Discussion Quality

by Art Petty | Jul 25, 2011 | Decision-Making, Leadership, Leadership Caffeine

Decisions propel people, teams and organizations forward. Get more right than wrong…especially the big ones, and the only thing standing in the way of success is the critical issue of execution. And of course, most decisions start with a discussion. One of your...
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