by Art Petty | Aug 2, 2011 | Uncategorized
Note from Art: I’m excited to feature another great guest post from Hay Group here at Management Excellence. As I mentioned in my intro note to the first post with Scott Spreier (The Trouble with Leadership By the Numbers), I was a happy customer of Hay’s...
by Art Petty | Aug 1, 2011 | Career, Leadership, Leadership Caffeine
Newsflash: The Center for Leadership Diseases (CLD) has just announced an addition to their growing list of maladies and afflictions running rampant through the leadership and customer service communities. Respect Deficit Disorder (RDD) has officially been added to a...
by Art Petty | Jul 27, 2011 | Marketing
Note from Art: this is a rave, however, I am not disclosing the firm’s name out of discretion. They earned that for a lifetime of service up until this recent episode. And importantly, the goal is not to pick on this firm as much as it is to illustrate a...
by Art Petty | Jul 25, 2011 | Decision-Making, Leadership, Leadership Caffeine
Decisions propel people, teams and organizations forward. Get more right than wrong…especially the big ones, and the only thing standing in the way of success is the critical issue of execution. And of course, most decisions start with a discussion. One of your...
by Art Petty | Jul 24, 2011 | Leadership
The sad ending to the life of 27 year-old and talented but visibly troubled singer, Amy Winehouse, offers a sobering reminder of the horrible waste of undeveloped talent. Winehouse’s music now belongs to the ages. While perhaps she was most well known for her...