by Art Petty | Sep 2, 2011 | Uncategorized
Here’s my slightly serious, slightly tongue-in-cheek listing of things that are truly frightening and worth worrying about. Feel free to add your own. 20 Things that Should Make Your Skin Crawl: 1. The government promising to take care of you. 2. The government...
by Art Petty | Aug 31, 2011 | Leadership Caffeine Podcast
For managers and executives, customer service is either a golden opportunity or, as some seem to treat it…a cost center. However, perhaps one of the outcomes of this great recession and the on-going economic malaise…is that many organizations and managers are waking...
by Art Petty | Aug 29, 2011 | Leadership, Management Innovation
One of the exciting parts of living and working through “these interesting times,” comes from the opportunity to apply the tools of management in new ways and forms to today’s complex problems. This “management innovation” as Dr. Gary Hamel describes it, is much...
by Art Petty | Aug 24, 2011 | Leadership Caffeine Podcast
The lure of “partnering” with others is strong in our society, particularly as more and more high quality professionals pursue their own businesses outside of the not-so-cozy confines of corporate walls. Much like marriage, there are some remarkable...
by Art Petty | Aug 24, 2011 | Career, Leadership, Product Management, Project Management
When chatting with leadership author and expert, John Baldoni, on the Leadership Caffeine Podcast (published on itunes last week), I asked him which of his books was his favorite. I loved his response…”The one I’m working on now.” I’m just a few weeks away from...
