by Art Petty | Jul 8, 2016 | Art of Managing, Decision-Making
The most dangerous words in the business lexicon are: “With a bit more time and money… .” The most annoying words in my house are, “The ice-maker is out again and I called the repair service.” When you hear those words, run. And don’t forget to pick up your...
by Art Petty | Jul 5, 2016 | Leadership Caffeine
Shortcuts are tempting. When they revolve around issues of right and wrong they are dangerous and sometimes life or business threatening. Just ask Volkswagen. The firm recently announced a $15 billion dollar settlement for the 500,000 customers in the U.S. impacted by...
by Art Petty | Jun 30, 2016 | Leadership
I know there are good leaders out there. People tell me about them all of the time. The people doing the telling are students in my courses, attendees at my keynotes and participants in my workshops. All of them are able to enthusiastically describe one or more great...
by Art Petty | Jun 28, 2016 | Career
It’s not often I get to mention W. Edwards Deming and Frank Herbert in the same sentence. When it comes to the topic of fear in the workplace however, both are inextricably linked. Deming was the quality and management guru who along with his peers shaped many of our...
by Art Petty | Jun 27, 2016 | Art of Managing, Career, Leadership
Too many of us spend our days emphasizing what we want. Emphasizing what you “want” is a lousy way to get to yes at work. I want a bigger budget, more people, a new piece of equipment. We’re all angling at some time for something in a world of limited...