by Art Petty | May 10, 2021 | Art of Managing, Career, Emerging Leaders, First Time Manager Series, High Performance Management Teams, Leadership, Leadership Caffeine, Management Innovation, The Leadership Opportunity, Think Differently
What Work Should Be Perseverance and Ingenuity—what great names! I’m speaking of the Mars Rover and the small helicopter that hitched a ride all the way to the red planet. After all, it took both perseverance and ingenuity from many over the more significant...
by Art Petty | Aug 10, 2008 | Leadership
Fresh off of a vacation and what seems like a thousand or so “interactions” with various service providers and merchants, I continue to be perplexed as to why we as consumers so easily accept and by default, encourage lousy customer service in our daily lives. ...
by Art Petty | Jun 8, 2008 | Leadership, Marketing, Product Management, Project Management
G. Michael Maddock and Raphael Viton writing in the Innovation Engine column at BusinessWeek online, offer a sobering look at the Ten Reasons Your Next Launch Will Fail. From the propensity of companies to create solutions for unknown problems...
