by Art Petty | Oct 8, 2013 | Leadership
At this point in the series, you’re well aware that the purpose of feedback is to strengthen or reinforce those positive behaviors that promote high performance, and to eliminate or change those behaviors that detract from performance. Feedback is a powerful tool that...
by Art Petty | May 4, 2011 | Leadership
Note from Art: this is a rave. I was on the receiving end of one too many miserable support experiences recently, and this is my, “I’m Madder than Hell…” response. Back soon with my regularly scheduled and much milder content on management and leadership. Executive...
