by Art Petty | Jun 1, 2012 | Leadership
The contrast between organizations where employees are engaged, happy to be there and happy to serve and organizations where the employees are going through the motions is clearly and painfully visible to all of us. This latter organization where customers are an...
by Art Petty | Feb 10, 2011 | Leadership, Leading Change
Now playing (again and again) at a theater or office near you: New CEO or Top Leader Arrives, and… The Royal Audiences begin, where a tone of “I’m here to save you” is unspoken but clearly articulated by the new CEO. Change is the underlying theme in her words, yet...
by Art Petty | Dec 11, 2008 | Leadership
I am one of 13 million or so people in the state of Illinois who along with another few hundred million around the country and perhaps the globe, are watching in horror and fascination at the saga unfolding around the state’s (for the moment) leader and Governor, Rod...
