by Art Petty | Jul 8, 2009 | Career, Leadership, Strategy
One of the things that I truly love about this time we are living and working through is the front-row seats that we all have to some fascinating experiments in strategy. Things happen so quickly and with such widespread coverage in today’s world, that it often looks...
by Art Petty | Oct 2, 2008 | Decision-Making, Marketing, Product Management, Strategy
Students of business history might recognize the quote above as coming from Henry Ford, the founder of Ford Motor Company and one of the early management innovators. Mr. Ford’s quote raises a profound issue of when and how to listen to customers, or perhaps the...