by Art Petty | Nov 11, 2008 | Leadership
A special note: today is Veterans Day While we may struggle in business to consistently produce high-performance teams, our soldiers in service of our country live this on a regular basis. Thanks to those who have served, those who are serving and to all who have...
by Art Petty | Oct 2, 2008 | Decision-Making, Marketing, Product Management, Strategy
Students of business history might recognize the quote above as coming from Henry Ford, the founder of Ford Motor Company and one of the early management innovators. Mr. Ford’s quote raises a profound issue of when and how to listen to customers, or perhaps the...
