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Marketing Hall of Shame-Bludgeoning Your Customers is a Bad Idea

by Art Petty | Jul 27, 2011 | Marketing

Note from Art: this is a rave, however, I am not disclosing the firm’s name out of discretion.  They earned that for a lifetime of service up until this recent episode.  And importantly, the goal is not to pick on this firm as much as it is to illustrate a...

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