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Maintaining Control When Feedback Discussions Take a Wrong Turn

Maintaining Control When Feedback Discussions Take a Wrong Turn

by Art Petty | May 21, 2018 | Challenging Conversations, Emerging Leaders, First Time Manager Series, Leadership

Crying, yelling, table-pounding anger and shock. And no, I’m not describing my actions when I invested two-hours in watching a season finale of my favorite show to learn the DVR malfunctioned at the critical moment. Rather, these are the emotions every experienced...

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