by Art Petty | Apr 16, 2009 | Decision-Making, Leadership, Strategy
The McKinsey Quarterly (subscription required) just released the results of its latest survey on corporate strategic planning activities in an article entitled: Strategic Planning: Three tips for 2009. Key results include: 47% of executives surveyed indicated that...
by Art Petty | Mar 3, 2009 | Decision-Making, Leadership, Product Management, Project Management, Strategy
One of the themes that I hear consistently in workshops and in discussions with the professionals in my MBA classes is frustration over the propensity of a firm’s leaders to never say “No” to a project. Lacking a viable mechanism to compare, evaluate and select and...
by Art Petty | Feb 20, 2009 | Leadership, Leading Change
It’s easy to focus on the bad news. Everyone’s talking about it. We’re bombarded with news flashes and human disaster stories as the layoffs mount and the foreclosures climb. And make no doubt about it, these are tough times, but let’s start giving some coverage to...
by Art Petty | Oct 29, 2008 | Leadership
Readers interested in some divergent thinking and great ideas should take a look at the menu of authors and content at the latest Carnival of HR. And don't let the HR headline trick you. This Halloween collection of articles covers diverse topics in...
by Art Petty | Aug 10, 2008 | Leadership
Fresh off of a vacation and what seems like a thousand or so “interactions” with various service providers and merchants, I continue to be perplexed as to why we as consumers so easily accept and by default, encourage lousy customer service in our daily lives. ...
