by Art Petty | May 25, 2016 | Art of Managing, Leadership, Strategy
Many senior leaders I encounter are grappling with the modern business problem of our time: what to do for an encore. And no, the encore isn’t a personal one, but rather it is all about the business. Long successful businesses are waking up to the reality that not...
by Art Petty | May 19, 2016 | Art of Managing, Leadership
The biggest barrier to remarkable achievements in our workplaces is not a lack of resources or a shortage of great ideas. Rather, it is a distinct shortage of a very personal attribute: self-confidence. Of all of the challenges of serving in a role responsible for...
by Art Petty | Apr 7, 2016 | Art of Managing
Note from Art: Laura MacLeod initially appeared here in an episode of the Leadership Caffeine podcast. I am thrilled to have her back again with this guest post focusing on customer service. Enjoy! — When I worked as a hotel server and bartender, my co-workers...
by Art Petty | Mar 30, 2016 | Art of Managing
Note from Art: I am thrilled to present this guest post from Steve Johnson, a product management guru, the proprietor of Under10 Consulting and a person I have long respected and appreciated. Enjoy! — Have you heard about the “purple squirrel?” It is a term used...
by Art Petty | Mar 24, 2016 | Art of Managing, Decision-Making, Strategy
With clear acknowledgement that I am just one of millions of consumers impacted by the Takata Airbag disaster (recall), I feel compelled to vent. I of course vent not by screaming, but by looking for the management lessons in the mess. There are more than a few...
by Art Petty | Mar 10, 2016 | Art of Managing, Leadership
In 30 years of marriage, my wife and I have disagreed on only a few issues of consequence. One of those is our taste in movies. (Hey, movies are consequential!) I am addicted to character study and she loves action movies. Because marriage is built on compromise, we...
