Leadership Caffeine™—Good Managers Observe The Characters, Not Just the Action

Leadership Caffeine™—Good Managers Observe The Characters, Not Just the Action

I love movies and books that are more about the characters and less about the action. I’m addicted to character study so much that when presented with the opportunity to watch an action movie (where character development is typically shallow) or do something tedious...
Leadership Caffeine™—Why You Need to “Write the Rules for Success” with Your Group

Leadership Caffeine™—Why You Need to “Write the Rules for Success” with Your Group

Here’s a bold claim: there’s a simple, powerful exercise you can run with your group that will transform the working environment for the better and provide you with the critical framework for coaching you’ve been lacking. Drumroll, please! Here it...
Leadership Caffeine™—Who Are You?

Leadership Caffeine™—The Five Building Blocks of the Healthy Working Environment

It’s always bothered me that building a healthy working environment isn’t described in most managerial job descriptions. This is the most important work a manager can perform to strengthen engagement and performance, yet working on the working environment...