Leadership Caffeine™—How Effective Leaders Use the Personal Pronoun “I”
Few words in the leader’s lexicon are simultaneously as powerful for building credibility and as potentially lethal for destroying credibility as the personal pronoun “I.” It works great in front of any statement where you are taking responsibility for actions or outcomes. However, place too many “I’s” in conversations that sound like, I want, I expect, I know, I did, I was right etc…and the term begins to jump out into the immediate environment with a loud bang every time it’s uttered.