The Skills of Effective Diplomats Offer Guidance for Managers and Leaders
In this article, I draw from history lessons to suggest a fresh model and set of skills based on old-school nation-state diplomacy to help today's senior managers and organizational leaders navigate the challenges posed by varying constituent groups in our volatile era.
A Simple, Powerful Fix for Feedback Problems on Your Team
Of all the challenges managers at all levels face, delivering constructive (and even positive) feedback is near the top of the list. There's good reason—it's a confusing topic that even the experts who study human psychology and neuroscience disagree on, despite mountains of research. Here are four ideas to help strengthen your feedback culture and effectiveness.
Provocative Perspective—The Leadership Failure of Mass Layoffs
I’ve long believed layoffs are a lagging indicator of poor leadership engaged in misguided management practices. The CEO apologies for these misfires ring hollow. You cannot apologize your way out of a leadership failure at scale.
Seizing the Big Moments that Define Your Leadership Career
For individuals who choose to lead, it pays to see the signposts. Here are several significant moments in the career of everyone who leads that merit your complete engagement.
People Don’t Want to Manage and That’s a Problem
The old supervisory model and mentality are obsolete. The essence of the new role is empowerment and support. Perhaps instead of having individuals write off the opportunity to contribute to others and their organizations in unique ways, we might just build the next generation of great leaders. I've checked, and we need more of those great leaders!
Challenging Conversation Sound Bite #3: The Fallacy of the Feedback (Praise) Sandwich
In every challenging conversations workshop I run, the topic of the feedback sandwich (aka the praise sandwich) jumps up, and we spend time sharing perspectives on the use/uselessness of this tactic. Here are some reasons I believe you should say "No" to the praise sandwich in your feedback practices.
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