Whether you are Chief Executive, a functional manager or someone who leads informally on project and product teams, start your week right and put these suggestions to work. Rinse and repeat in the future. You'll be glad that you did.
While some top executives err on the side of asserting a dictatorial style of leadership that poisons the working environment and stifles independent action, in my experience, many more struggle with just the opposite. Instead of overwhelming their associates with strict orders in pursuit of rigid targets, they default on their responsibility to set direction in a poorly constructed attempt to create an environment of empowerment. The results of this approach include endless discussions without resultant actions and massive frustration of well-intended personnel that want to move projects and ideas forward.
It’s not uncommon to run into resistance from the senior members of an organization that has just recognized that it might be good to professionalize and improve talent development and acquisition processes. I can even understand the “Squishy Feely” comment coming from a grizzled functional veteran that grew up in a world where the topic of talent identification, development and retention was not as front and center as it increasingly is today. However the statement: “We’re not going to do this,” is impossible to fathom. It’s a lot like saying, “It’s good to be ignorant.” Or, “It’s OK not to breathe.”
More often than not during a workshop, someone will raise their hand and ask, "All of this stuff about being a good leader is nice, but what do I do about my lousy boss?" Being fairly fast on my feet, I resort to the facilitator's fail-safe of "asking the audience" before offering my own suggestions on this dicey issue. Not surprisingly, there are few satisfying answers (that don't include jail-time for you as a possible outcome) to this dilemma shared by so many.
There is no silver bullet for creating an effective leadership culture, but there is a straightforward formula: focus, time and discipline. And of course, practice, practice and more practice. How well does your senior team dance when it comes to leadership development?
Chances are if you are like most of the business professionals that take the 10 question Leadership Culture Index below, your organization can use some improvement. A lot of improvement.
While to most it might seem implausible or even laughable that the leaders of tomorrow are applying skills developed from years of what we viewed as "wasting time" by playing on-line games, it merits some consideration. Certainly most organizations completely drop the ball on effectively identifying and developing leadership talent, and my own experience and research indicates that where most (new) leaders struggle is in the area of soft skills and feedback. You don't learn how to lead from a book or sitting in a classroom at graduate school, so who's to say that the on-line gaming environment is not an outstanding and risk-free way to develop leadership acumen.
Feedback is the leadership triathlon equivalent of the swimming leg. Everyone knows that it is the difference maker in overall performance, but because it's hard, uncomfortable and easy to flounder with, many choose to de-emphasize or even ignore it.
I speak, counsel and write consistently about the critical need for an organization's leaders to institutionalize the process of identifying, developing and retaining talent. In a recent workshop, less than 20% of the organizations represented indicated that they had any form of succession planning or early talent identification programs in place. The numbers got worse when we talked about development activities for established associates. While I suppose that I should be grateful for how miserably organizations perform in the area of talent development—after all, it means a large market for workshops, programs and books, it frankly pains me more than it pleases me. This isn't that hard or expensive people. What are you waiting for?
Following a recent presentation to individuals in the Not-For-Profit arena on "Creating A Culture of Leadership Development in Your Organization," I was approached by some enthusiastic attendees who loved the content, but expressed frustration over the seeming unwillingness of their top leaders to focus on this issue. During the discussion, I heard the following comments: "Leadership development is viewed as expensive." "When we point out the need for and potential benefits from strengthening our leadership practices, the typical response is that leadership development is not central to our mission." "We are so busy chasing small issues, we don't have time to focus on people topics." I appreciated the openness of the individuals and was left wondering what it might take to help top leaders everywhere recognize once and for all that LEADERSHIP DEVELOPMENT DOES NOT HAVE TO BE EXPENSIVE!
