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Much of what passes for leadership conversation in the workplace is filled with unnecessary and meaningless jargon that gets in the way of the true message. It’s time to de-clutter our conversations and choose words that are meaningful and actionable to our team members.
Great project managers are also great leaders. The best of the project managers are senior contributors that understand their role is more about helping the group succeed than it is about conducting status meetings and revising and distributing reports. My new e-Book, Leadership and the Project Manager—Developing the Skills that Fuel High Performance, was written to serve as a “Quick-Start” to developing as a senior contributor for anyone (certified or not) that is charged with leading and managing projects.
At the beginning of my leadership workshops, one of the ice-breaking activities is to have the participants think about and jot down the characteristics and behaviors of great and lousy leaders that they've experienced in their careers. It's always fun to watch the small groups attack this task with relish.
This week’s topic focuses on the plight of the first time leader and a call to action for experienced leaders everywhere to step up and do a better job mentoring and coaching.
Whether you are a first-time leader, an experienced manager taking over a new team or an informal leader such as a project or product manager, you will be as successful as you are credible. Your credibility is your professional bedrock. Build on it carefully and constantly.
While there is no doubt that strategic planning done right is a valuable management process and tool, in my opinion, we need to change both the vernacular and the approaches to move from strategic planning to conducting strategic conversations. Frankly, I want everyone in my firm thinking, talking and relating their work activities to the firm’s strategies for creating customer value and thumping competitors.
Every once in awhile, my second favorite publication, Harvard Business Review, serves up some fascinating content that leaves me scratching my head and wondering. In addition to some excellent content, the April, 2009 issue summarizes a couple of potentially pointless studies in the Forethought section. One asks: “Are Great Companies Just Lucky?” and the other serves up, “Employee Happiness Isn’t Enough to Satisfy Customers.” Both articles offer up some interesting premises and are backed by well-pedigreed professionals that seem to have conducted a fair amount of research to conclude that luck is important and employee happiness is not the silver bullet of customer satisfaction. My reactions range from, “OK, and the point is…?” to “Huh?”
A number of my last few posts have focused on thinking big, and a wise reader pointed out that with all of the dreaming and visioning he has been doing at my bequest, he’s falling hopelessly behind in his work. Fair point, so grab a cup of something hot, along with a pen and paper, and don’t get too comfortable. After all, who has time to read blog posts all day, when there’s work to be done! This one’s short and sweet! In my opinion, there’s still no substitute for the A, B, C list. It doesn’t matter if you create it on your p.c., on a notepad or on your iphone, just create one and use it to guide where you focus your time. The key is in establishing the proper criteria for prioritizing your tasks.
The Top Ten Challenges of the New Leader, an update on my experience with Twitter (and why all marketers should join), and the Volunteer Management conundrum in our communities that we are capable of solving. Oh, and three developmental suggestions for your professional "To Do" list.
"Nobody Cares About Your Products (Except You)," is one of the core rules that author and marketing thought-leader David Meerman Scott espouses in his latest book, World Wide Rave, and throughout his other works and blogs. The most zealous anti-smokers that I know are former smokers. The fact that in hindsight, I can see that I was guilty of being a bit too proud of the features and functions of my own products as a technology marketer makes me just a bit maniacal about David's product rule as a user and consumer of tech products today. Unfortunately, it seems like there are still quite a few technology marketers out there that did not get the memo. What I thought would be a simple search for a solution to a straight-forward business issue has turned into a quest worthy of Homer.
