Enough on Giving Feedback—The Real Success Comes from Learning to Receive It
Feedback is a complicated topic. We lament that our managers are either not good at giving it or don’t give it frequently enough. When we get feedback that challenges us to adjust our behaviors to improve our performance, we grow frustrated, angry, or both. Here are three big tips on strengthening as a receiver of feedback:
Making the Career Move to Manager (or not)
At some point in our careers, many of us dance with the decision to manage or remain on a contributor track. There are some great reasons why this might not be a good for you. Yet, at the right time and in the right culture, don't rule it out. Here are six big reasons why the career move to manager might be perfect for you.
The Management System Creates the Customer Experience—Observations in Excellence and Otherwise
For the management of business-to-consumer (B2C) organizations, the retail or service location is, of course, the ultimate proving ground. The experience for the consumer—good or bad, reflects the organization's management systems from values, commitment to hiring, leadership development, and operations effectiveness. Here are some examples—good or bad—of the management system in action.
Five BIG Strategy Process Misfires of Management Teams—How to Avoid Them
Few management team activities are more important than those focused on strategy. Few management team activities are more frustrating than those focused on strategy. Here are five big areas management teams struggle with strategy and ideas to help your team get them right.
Rebecca Homkes joins Art Petty to talk strategy and her book Survive, Reset, Thrive
Dr. Rebecca Homkes, author of Survive, Reset, Thrive—Leading breakthrough growth strategy in volatile times, joins Art Petty to talk about the book, her experiences leading high growth teams through strategy, and why we should embrace and leverage uncertainty.