About Art Petty

Art Petty is a coach, speaker and workshop presenter focusing on helping professionals and organizations learn to survive and thrive in an era of change. When he is not speaking, Art serves senior executives, business owners and high potential professionals as a coach and strategy advisor. Additionally, Art’s books are widely used in leadership development programs. To learn more or discuss a challenge, contact Art.

Enough on Giving Feedback—The Real Success Comes from Learning to Receive It

Feedback is a complicated topic. We lament that our managers are either not good at giving it or don’t give it frequently enough. When we get feedback that challenges us to adjust our behaviors to improve our performance, we grow frustrated, angry, or both. Here are three big tips on strengthening as a receiver of feedback:

By |2024-10-28T08:31:12-05:00October 28th, 2024|Strengthening as a Communicator|0 Comments

The Management System Creates the Customer Experience—Observations in Excellence and Otherwise

For the management of business-to-consumer (B2C) organizations, the retail or service location is, of course, the ultimate proving ground. The experience for the consumer—good or bad, reflects the organization's management systems from values, commitment to hiring, leadership development, and operations effectiveness. Here are some examples—good or bad—of the management system in action.

By |2024-10-17T09:37:44-05:00October 17th, 2024|Personal Reflections, The Management System|0 Comments

Julie Winkle Giulioni joins Art Petty to Talk About ‘Help Them Grow or Watch Them Go’

Here's a great interview with career development and leadership expert, Julie Winkle Giulioni! Julie and I explore the current state of career development coaching in our organizations and Julie shares priceless guidance for leaders at all levels, drawn from the 3rd edition of her book with Beverly Kaye.

Reaching for the Executive Ranks, Part Three—Developing as an Integrative Thinker

The essence of your role as a senior manager is problem-solving through decision-making. Cultivating your critical thinking skills is right up there with the need to lead effectively at scale, project the presence essential to building credibility, and galvanizing support In this article, I share a case study and some resources for strengthening as an integrative thinker.

By |2024-09-09T10:20:06-05:00September 9th, 2024|Developing as a Senior Manager|0 Comments
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