Wake-Up Calls for Managers

For the hard parts no one prepares you for

When the path isn’t clear, the stakes are high, and the answers aren’t obvious—this is where managers struggle most.

Wake-Up Calls for Managers delivers practical, real-world guidance for navigating:

 

  • Tough conversations
  • Leading through uncertainty
  • Building influence without authority
  • Driving results through others

The Leadership Caffeine Blog

Five big mistakes to avoid when changing careers

Five big mistakes to avoid when changing careers

Over the years, I’ve helped many experienced professionals successfully navigate to the next stage of their careers. These weren’t people making a job change; they wanted something different—something that leveraged their accumulated wisdom while aligning with their...

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Making the Career Move to Manager (or not)

Making the Career Move to Manager (or not)

At some point in our careers, many of us dance with the decision to manage or remain on a contributor track. There are some great reasons why this might not be a good for you. Yet, at the right time and in the right culture, don’t rule it out. Here are six big reasons why the career move to manager might be perfect for you.

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The Management System Creates the Customer Experience—Observations in Excellence and Otherwise

The Management System Creates the Customer Experience—Observations in Excellence and Otherwise

For the management of business-to-consumer (B2C) organizations, the retail or service location is, of course, the ultimate proving ground. The experience for the consumer—good or bad, reflects the organization’s management systems from values, commitment to hiring, leadership development, and operations effectiveness. Here are some examples—good or bad—of the management system in action.

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Reaching for the Executive Ranks, Part Three—Developing as an Integrative Thinker

Reaching for the Executive Ranks, Part Three—Developing as an Integrative Thinker

The essence of your role as a senior manager is problem-solving through decision-making. Cultivating your critical thinking skills is right up there with the need to lead effectively at scale, project the presence essential to building credibility, and galvanizing support In this article, I share a case study and some resources for strengthening as an integrative thinker.

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Back-to-School Time is Back to Professional Development Time

Back-to-School Time is Back to Professional Development Time

I love this time of year. The heat and humidity here in the Midwest give way to cooler, crisp air and some fabulous fall days. And, of course, it’s back-to-school time. It’s also time for the fall sessions of my two flagship professional development programs, the Senior Manager Program and the New(er) Manager Program.

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